Freelancer profile translated to English.
Back to original languageAbout Cynthia
Do you want to optimize your online sales and free up time to grow your business?
I am Livasoa Cynthia, a virtual assistant specializing in e-commerce and operational management. With a Master's in Management Sciences and several years of experience, I help entrepreneurs excel in their activities through rigorous, results-oriented management.
How I can support you:
- Amazon Expertise (Seller & Vendor Central): I master the complete management of your catalog: writing and optimizing product sheets, creating variants and bundles, managing redirection widgets, and resolving product blocks.
- Store Management (Shopify & WordPress): I handle product integration, writing optimized sheets, adding images, and order management.
- Customer Support & After-Sales Service: I ensure quality customer relations via chat, email, or tickets, guaranteeing an excellent user experience.
- Content & SEO: To boost your visibility, I create and integrate your blog posts, ebooks, and work on indexing and backlink creation.
Why collaborate with me?
My approach is distinguished by my attention to detail, my great adaptability, and my mastery of digital tools (Google Space, Microsoft Office).
With a degree in management, I understand business challenges and quickly integrate into your processes.
Types of missions:
- SEO optimization and Amazon catalog updates.
- Daily administration of WordPress sites or Shopify stores.
- Outsourced customer service and after-sales management.
- Digital content creation.
Ready to take it to the next level? Contact me to discuss your needs.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Baptistor&CoShopify/Mirakl Store ManagerE-COMMERCEMay 2025 - September 2025 (4 months)Tananarive, MadagascarDuring this mission, I ensured the complete management of e-commerce operations to optimize the store's activity. My role included daily after-sales service management, rigorous tracking of customer orders, and processing all email flows.In parallel, I was responsible for creating and integrating optimized product sheets, writing engaging content for the blog and ebooks, as well as deploying a referencing strategy through the creation and indexing of strategic backlinks.
- Abaya.fr / Contenium.frWordPress Site ManagerE-COMMERCEJuly 2024 - May 2025 (10 months)Tananarive, MadagascarDuring this period, I ensured complete management of the product catalog to guarantee an optimal user experience. My responsibilities included detailed writing and SEO optimization of product sheets, technical integration of items within the store, as well as rigorous management of visuals and stock. I also ensured proper content referencing to increase visibility and conversion on the platform.
- SmarteliaAmazon Seller and Vendor Central E-catalog ExpertE-COMMERCEMay 2021 - July 2023 (2 years and 2 months)Tananarive, MadagascarWorking for eTAIL-Agency, I managed the complete lifecycle of product catalogs on Amazon Seller and Vendor Central.My mission included writing and optimized online posting of the sheets, as well as their rigorous monitoring from creation.I also handled visual injection, structuring of variations and bundles, integration of redirection widgets, and technical resolution of product blocks via Amazon support.
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Education
- MASTERUniversity of Antananarivo2018
Skill set
Categories
- Other