About Cynthia
French
Native or bilingual
Experience
- USSAPDirector of Quality, Risk Management and CommunicationMEDICALSeptember 2021 - July 2025 (3 years and 9 months)Limoux, France- Lead the Quality department (recruitment, organization, structuring, deployment of performance and monitoring indicators)- Lead pillar 4 of the associative project concerning the deployment of the CSR policy (environmental diagnosis, awareness and training, ethical approach, QWL, responsible purchasing, real estate master plan, etc.)- Lead the certifications of healthcare facilities and the evaluations of medico-social establishments- Deploy the Quality software across all 60 establishments- Define and manage the association's communication policy (Social media management, website updates and creation, creation of videos presenting the association, event organization, etc.)
- InovelecQuality, Safety, Environment DirectorTECHSeptember 2020 - September 2021 (1 year)Périgueux, France• Recruit and structure the Quality Department• Propose and deploy the Group's HSE policy (linked to strategy deployment)• Completely overhaul the Quality system with renewal of certifications (EN 9100, ISO 13485, IATF)• Monitor performance through the implementation and tracking of dashboards• Ensure the deployment of a risk-based approach• Lead Quality committees (customer complaints, after-sales service)• Monitor the performance of suppliers and subcontractors• Overhaul the single professional risk assessment document• Conduct conformity diagnosis to IRIS and bring into conformity for certification
- Groupe Rossi AeroQuality, Safety, Environment ManagerAVIATION AND AEROSPACESeptember 2014 - September 2020 (6 years)Toulouse, France• Lead the CAP 2022 Quality Department transformation plan• Lead continuous improvement projects (Performance indicator management, definition and application of Group quality standards, Performance Visual Management, 5S initiatives, project management methods, etc.)• Manage the industrial maturity project with a grade A in IPCA evaluation• Lead and deploy the internal audit plan (identification of gaps, risks, improvement opportunities)• Initiate a CSR approach with the creation of a dedicated school for the integration and training of new employees and Group collaborators, with digitalization of all training modules• Deploy an Environment department (environmental aspects analysis, deployment of an improvement plan) with ISO 14001 certification• Participate in the deployment of a repair station with PART 145 approval• Lead Transfer Of Work projects with qualification of new sites (including qualification of special processes: torquing, riveting, painting, helicoils, etc.)• Re-engineer processes with quality system certification of several sites in Campus mode under the 2016 version of EN 9100
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Education
- Master 2 HSE ManagementBordeaux School of Management2012L'ISMQ forme des managers à diriger par la qualité et à adopter de nouveaux comportements en cohérence avec le développement durable et la responsabilité globale. Le programme propose un tronc commun (le management par la qualité) et trois parcours spécifiques.