Freelancer profile translated to English.

Description

I am a Virtual Assistant specializing in administrative support and digital management for freelancers and small businesses.

I help independent professionals organize their schedules, manage emails, and maintain an orderly and consistent online presence, so they can focus on growing their business.

I can support you with:

• Email management and organization

• Schedule organization and appointment coordination

• Online customer service

• Basic social media management

• Content creation and scheduling in Canva

I work in an organized, responsible manner with clear communication. I adapt to the needs of each project and offer efficient and professional support.

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

TELEOPERADORA ORANGE
ISGF
January 2022 - Today (4 years and 5 months)
• Telephone customer service for current and potential clients.
• Personalized advice on telecommunications products and services.
• Management of sales, offers, and promotions.
• Efficient and cordial resolution of incidents and inquiries.
• Registration and updating of data in the CRM system.
• Achievement of monthly sales and quality objectives.
Social Media Management Customer Service Email Management Schedule Organization Community Management
ECCOLASHOP
STORE MANAGER - FASHION
January 2016 - January 2019 (3 years)
Alicante - Centro Comercial, Sant Vicent del Raspeig, VC, Spain
• Comprehensive management of the point of sale: opening, closing, and daily supervision.
• Personalized attention to clients in person and through online channels (WhatsApp, social media, etc.). Coordination of the work team: organization of schedules, training, and follow-up.
• Management and updating of the online sales catalog (photos, descriptions, prices). Preparation and shipment of orders to clients, stock control, and delivery tracking. Organization of shop windows and visual merchandising in the physical store. Monitoring of sales objectives both in-store and on digital platforms.
GRUPO TEMA
PROMOTIONS
January 2015 - January 2016 (1 year)
Promotion, demonstration, and sale of products from renowned brands such as Maybelline, L'Oréal, and Nestlé. Makeup application at points of sale to show real results and advise clients. Personalized attention based on skin type, client preferences, and occasion. Organization of the promotion point: stand setup, product restocking, and visual display. Reporting of daily sales and in-store stock control. Driving product turnover through promotions, samples, and seasonal campaigns.