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Cynthia AyaCA

Cynthia Aya

Key Account Manager (Executive)

€150/day
Villebon-sur-Yvette, FR
8-15 years
Customer Relationship Management (CRM)
Definition and Monitoring of Indicators (KPI)
Administrative Management
Marketing
Social Networks

Average response time: 1 hour

Freelancer profile translated to English.
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About Cynthia

Freelance Sales Administration and Administrative Assistant, I support companies in managing and optimizing their commercial and administrative operations.

I am involved in the entire Sales Administration cycle: quotes, orders, invoicing, payment tracking, and customer follow-ups, as well as coordination between sales, accounting, and logistics teams.
Organized, rigorous, and proactive, I secure processes, minimize errors, and implement clear tracking tools to improve visibility and cash flow.

My goal: to save you time, make your operations reliable, and support your business performance.
Available for one-off or recurring missions.

  • English

    Native or bilingual

  • Italian

    Conversational

  • Spanish

    Conversational

Can work on-site
Villebon-sur-Yvette (up to 50km)

Experience

  • Maîtres Laitiers du Cotentin - Holding France Frais
    Key Account Manager (Executive)
    January 2025 - Today (1 year and 5 months)
    91300 Massy, France
    Daily management of a portfolio of B2B key accounts. Elaboration and analysis of customer statistics (volumes, figures, trends). Contribution to pricing and commercial terms with the KAM. Interface between clients, KAM, and internal teams. Operational monitoring, data reliability, and quality of service.
    Customer Relationship Management (CRM) Data Analysis Statistics Pricing Key Accounts
  • UTAC
    Key Account Manager
    July 2024 - June 2025 (11 months)
    Management of national key accounts + Italy (RENAULT, STELLANTIS - MASERATI). Daily management of a portfolio of professional clients. Monitoring of services, client files, and invoicing. Interface between clients, technical teams, and internal departments. Contribution to service quality and compliance with contractual commitments. Demanding environment, strict standards, and tight deadlines.
  • Valve Précision
    Customer Service Manager / Logistics Assistant
    July 2022 - January 2023 (6 months)
    Complete management of the B2B customer order cycle, from order placement to delivery. Implementation and improvement of Sales Administration and supply chain procedures to ensure reliable flows, deadlines, and information. Supply chain coordination between clients, production, procurement, logistics, and carriers. Deadline monitoring, supply chain risk management, and proactive communication with clients. Daily interface with internal teams (sales, production, supply chain). Direct contribution to quality.
Check out Cynthia's experience

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Education

  • Bachelor's Degree in Digital Marketing Project Management
    STUDI
    2022
    Licence Chef de Projet Marketing Digital
  • INTERIOR DESIGN
    CERTIFICATION L'ECOLE FRANCAISE
    2020
    DESIGN D'INTERIEUR
Check out Cynthia's education

Skill set

Key Accounts
Food
Data Analysis

Categories

  • Other