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Chloé S.CS

Chloé S.

Senior UX Researcher / User Researcher

€600/day
9 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Chloé

Hello ! 👋
My name is Chloé, I'm a UX Researcher with 8 years of experience, working for companies of all sizes and in all sorts of fields.

My UX Research skills: qualitative or quantitative research, usability testing, discovery, user interviews, benchmark, AXE methodology, exploratory interviews, questionnaires, affinity diagram, personas

Client references: Speak UX!, Europcar, AccorHotels, ENGIE (via Ferpection), Groupe PSA + Chanel + Michelin (via Testapic), Panash, DefinedCrowd.

Feel free to read therecommendationsleft by my previous clients.
I look forward to working with you!

---

Hello! 👋
My name is Chloé, I am a UX Researcher for all types of clients for 8 years. I have collaborated with companies of all sizes and in various sectors.

UX Research Skills: qualitative or quantitative research, usability testing, discovery, user interviews, benchmark, AXE methodology, exploratory interviews, questionnaires, affinity diagram, personas

Some client references: Speak UX!, Europcar, AccorHotels, ENGIE (via Ferpection), Groupe PSA + Chanel + Michelin (via Testapic), Panash, DefinedCrowd.

Feel free to read therecommendationsleft by my previous clients.
Looking forward to collaborating with you!
  • English

    Native or bilingual

  • Spanish

    Conversational

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • GotPhoto
    UX Researcher
    November 2023 - Today (2 years and 7 months)
    Berlin, Germany
    - Plan, scope, analyze, and report on UX Research initiatives for impact on Product and Business, particularly on Growth and B2B2C topics
    - Manage ResearchOps: budget management, best practices, participant pool management, creation of internal training for PMs, PDs, and Engineering Managers
    UX Research Facilitation de processus Product management
  • PANISERO - Testapic
    User Researcher
    DIGITAL AND IT
    October 2022 - November 2022 (1 month)
    • Client: Michelin
    • Project: Qualitative user tests (20 remote, unmoderated videos) and quantitative tests (120 surveys), desktop and mobile
    • Participants entirely UK, so tests in English

    RESPONSIBLE FOR
    • Writing the protocol and tag plan in English
    • Adapting the prototype to meet UK standards (punctuation, measurements, UK vs. US translations, etc.)
    • Analyzing videos and questionnaires
    • Reporting in English
    • Presentation to the final client in French
    User Testing Etudes qualitatives Recherche qualitative Etudes quantitatives Questionnaire
  • Panash
    Lead User Researcher
    CONSULTING AND AUDITS
    March 2022 - May 2022 (2 months)
    Berlin, Germany
    • Scoping workshop with the final client
    • Creation of the test protocol
    • 17 remote user interviews, in French and English, for Discovery
    • Data analysis
    • Report with recommendations & next steps, presentation to the final client
    User Research User interview Etude qualitative Discovery

Reviews

5.0

Out of 8 ratings

T

Thibault

Ferpection

Reviewed on 7/3/2019

Very good experience, rigor, seriousness, and respect for deadlines!
B

Benjamin

Mon École Idéale

Reviewed on 6/4/2019

Excellent contact, work, and all with speed! Pure joy :)

Recommendations

FU
FU
Reda OuledRO
+4
Former user and 6 other people have recommended Chloé

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Education

  • Master en Digital Business
    Paris School of Business
    2016
  • Bachelor in International Management
    Anglia Ruskin University
    2014

Certifications

  • Remote User Testing
    Testapic
    2020
    Entretiens à distance Surveys Recherche quantitative Entretiens utilisateurs Entretiens non-modérés Recherche qualitative Questionnaires UX research User Research User Testing Tests vidéos Usability testing
  • Voice User Interface Design
    Career Foundry
    2019
    Multimodal design UX design conversationel UX conversationnel Voice-first Alexa Voice Design Chatbot VUI Voicebot

Skill set

Categories