Cristina Martín

Management of schedules, coordination of meetings, and organization of corporate travel

Telephone support and communication with clients

Management of emails, mailing, and databases

Administrative support to accounting and management departments

Office supplies and provisions control

Registration and control of invoices and documentation

Labor processing: Social Security registrations and deregistrations, contracts, and common contingencies

Management of legal documentation using specialized tools

Use of professional software: Nominaplus, Winsuite, Sistema RED, Contrat@, Infolex, among others.

Administrative management and processing of policy cancellations. Review of documentation and validation of legal requirements and deadlines. Registration and tracking of files in internal systems. 100% digital work focused on accuracy, organization, and process compliance.

Coordination and supervision of teams in a remote environment (9 direct reports and support for teams of over 60 employees). Organization of workloads and redistribution of tasks based on volume and campaigns. Planning of shifts and vacations according to objectives and operational availability. Incident resolution and continuous team support. Management of professional communications via email and coordination with the client. Productivity control, time tracking, and adherence to schedules. Regular use of Excel for activity tracking and reporting. Management of digital management tools (Altitude and internal applications).