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Cristina BauzáCB

Cristina Bauzá

Virtual Assistant | Emails and Calendar Management

€125/day
Palma, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Cristina

Virtual assistant specialized in calendar management, emails, and remote administrative support. I help clinics and companies optimize processes, save time, and offer smoother customer service from day one.

I am Cristina Bauzá, a virtual assistant with experience in appointment coordination, task organization, and comprehensive administrative support. I have worked in private clinics and companies, where efficiency and attention to detail have been key to ensuring everything runs smoothly and with an impeccable experience for the end customer.

I offer remote or in-person support in:
• Calendar management and meeting coordination.
• Filtering, responding to, and organizing emails.
• Database creation and maintenance.
• Organization of physical and digital documentation.
• Coordination with suppliers, clients, or internal teams.
• Creation of presentations and visual content in Canva.

My work style is based on three pillars: organization, communication, and proactivity. I anticipate problems, maintain fluid communication, and deliver each task with quality. I adapt easily to different sectors and quickly learn new tools (Google Workspace, Microsoft Office, CRM).

My goal is to free my clients from administrative burdens, optimize their processes, and provide reliable support that allows them to focus on what truly matters for their business. I work with discretion, commitment, and a results-oriented approach.
  • Spanish

    Native or bilingual

  • Catalan

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • Clínica dental Excellence Dental
    Head of Reception and Administrative Management
    HEALTH AND WELLNESS
    December 2024 - Today (1 year and 6 months)
    Palma de Mallorca, Spain
    Management of calendars and appointment coordination for several doctors.
    Telephone and WhatsApp customer service for patients.
    Organization of waiting lists and appointment confirmation.
    Oversight of balances and payment management.
    Review and update of informed consents.
    Coordination with different departments (marketing, patient care, management) to ensure operational efficiency.
    Calendar Management Meeting Coordination Customer Service Telephone Support Payment Management
  • Fisioclinics
    Administrative Assistant and Calendar Coordinator
    HEALTH AND WELLNESS
    May 2020 - November 2024 (4 years and 6 months)
    Palma de Mallorca, Spain
    • Planning and calendar management for several specialists.
    • Document control and digital filing.
    • Email management and customer service.
    • Administrative support in budget and report preparation.
    • Coordination of schedules, appointment confirmation, and emergency management.
    Calendar Management Email Management Customer Service Budgets Organization and Planning
  • Clinica privada
    Administrative and Customer Service
    HEALTH AND WELLNESS
    April 2012 - April 2020 (8 years)
    Palma de Mallorca, Spain
    • Customer service and administrative support management.
    • Organization of internal meetings and calendars.
    • Creation and updating of databases in Excel.
    • Control and follow-up of orders and invoicing.
    . Manager of a physiotherapy clinic.
    . Social media management.
    . Payments.
    . Creation of budgets.
    Microsoft Excel Customer Service Calendar Management Appointment and Meeting Coordination Telephone Support

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Education

  • Degree in Audiovisual Communication
    Uib
    2010

Skill set

Categories

  • Other