About Cristina
Spanish
Native or bilingual
Catalan
Native or bilingual
English
Basic
Experience
- Clínica dental Excellence DentalHead of Reception and Administrative ManagementHEALTH AND WELLNESSDecember 2024 - Today (1 year and 6 months)Palma de Mallorca, SpainManagement of calendars and appointment coordination for several doctors.Telephone and WhatsApp customer service for patients.Organization of waiting lists and appointment confirmation.Oversight of balances and payment management.Review and update of informed consents.Coordination with different departments (marketing, patient care, management) to ensure operational efficiency.
- FisioclinicsAdministrative Assistant and Calendar CoordinatorHEALTH AND WELLNESSMay 2020 - November 2024 (4 years and 6 months)Palma de Mallorca, Spain• Planning and calendar management for several specialists.• Document control and digital filing.• Email management and customer service.• Administrative support in budget and report preparation.• Coordination of schedules, appointment confirmation, and emergency management.
- Clinica privadaAdministrative and Customer ServiceHEALTH AND WELLNESSApril 2012 - April 2020 (8 years)Palma de Mallorca, Spain• Customer service and administrative support management.• Organization of internal meetings and calendars.• Creation and updating of databases in Excel.• Control and follow-up of orders and invoicing.. Manager of a physiotherapy clinic.. Social media management.. Payments.. Creation of budgets.
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Education
- Degree in Audiovisual CommunicationUib2010
Skill set
Categories
- Other