Cristina Arenas Torreblanca

Comprehensive management of incidents and claims for residential communities, including opening and supervising insurance claims and incidents until resolution. Communication with owners, concierges, and suppliers through multiple channels. Use of Gesfinca software.

Billing management, accounting control, and customer service. Organization and filing of documentation in shared systems. Implementation of social media marketing strategies.

Coordination of telephone appointments and management of advisor routes. Administrative organization of rooms and sales processes. Personalized attention to potential clients for enrollment processes.