Cristian Budriga

- Operational Leadership:

Ensuring efficient daily operations in the hotel.

Monitoring and organizing personnel resources, including hiring, training, and scheduling.

Ensuring compliance with quality standards regarding service, cleanliness, and guest satisfaction.

- Customer Service

Ensuring an excellent customer service experience for guests.

Handling guest complaints and inquiries.

Promoting a positive image of the hotel through personal interaction with guests.

- Financial Management

Responsibility for budget management and control of operating costs.

Implementing measures for revenue increase and profit optimization.

Marketing and Sales:

Developing and implementing marketing strategies to increase hotel visibility.

Collaborating with sales partners and online platforms to maximize room occupancy.

- Quality Control

Monitoring and ensuring compliance with quality standards in all hotel areas.

Implementing measures for continuous improvement.

- Legal Compliance

Ensuring compliance with all legal provisions and regulations in hotel operations.

Ensuring fulfillment of hygiene and safety standards.

- Team Management

Leading, motivating, and training hotel staff.

Fostering a positive work environment and team spirit.

-Ensuring smooth operations through close collaboration with other departments. -Upselling & Sales Promotion: Recommending additional services to enhance guest experience and revenue.

-Graphical representation of monthly, quarterly, and annual losses for bank management