Cristelle Touzac

Are you artisans or SME managers – and does administrative work steal time from you that you should be spending on your clients?

That's exactly where I come in.

With 20 years of experience in executive assistance — including 15 within an accounting firm — I have supported dozens of overwhelmed self-employed individuals. I've learned to identify what truly hinders their business: mental load, neglected client follow-up, stagnant visibility.

I understand your difficulties; my experience and know-how will relieve you of the tedious tasks that prevent you from dedicating yourself to your core business.

My role: take charge of what weighs you down, so you can fully focus on what drives you.

I help you save time by assisting you with your administrative management and helping you simplify your organization through managing schedules, appointments, sorting and directing emails and requests received, and organizing files tailored to your needs.

I relieve you of your financial management by handling your pre-accounting, liaising with your accountant, preparing your invoices, quotes, contracts, and reminders, and sorting through your supplier invoices by establishing a mini-budget.

I support you in your client relationships and provide assistance in client satisfaction by implementing client onboarding procedures, creating and updating databases, monitoring client satisfaction, and establishing procedures in case of conflict or negative feedback.

I help you gain visibility by creating visuals, formatting communication materials, proofreading, correcting, and writing content, monitoring private messages, and setting up publication calendars.