Freelancer profile translated to English.
Back to original languageAbout Crépin
Virtual Assistant / Data Entry Operator / Customer Support
I am Crépin, a virtual assistant specializing in VBA programming, Google Apps Script, data entry, document layout, and night customer support from 9 PM to 6 AM.
I assist companies, entrepreneurs, and e-commerce businesses in automating their administrative tasks and managing their customer relationships.
✔ Data Entry
Entry on Excel, WordPress, Shopify, Wix, Word, etc.
Creation of Excel applications with VBA and Google Apps Script
Automation and database management
Cleaning, merging, and deduplication of files
✔ Document Entry and Transformation
PDF, images, or manuscripts converted into editable files
Entry of reports, surveys, directories, accounting data
Audio and video transcription
✔ Professional Layout
Excel tables with formulas and VBA
Professional Word documents
Impactful PowerPoint presentations
✔ Data Research and Collection
Information research and data extraction
Building prospect and contact files
✔ Form Creation
Google Forms for surveys and information collection
✔ Night Customer Support – 9 PM to 6 AM
Responding to customer emails and messages
WhatsApp, Instagram, and Messenger support
Order tracking and complaints
E-commerce assistance and multichannel support
✔ My Strengths
Fast delivery
Meeting deadlines
Good communication
Personalized services
Adaptation to all types of software
With my expertise, I help you save time, improve your organization, and ensure continuous professional presence with your clients.
Contact me to discuss your project.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Formalib
On Malt
Proofreading and LayoutDecember 2024 - January 2025 (1 month) - decrochez-jobExcel VBA Application CreationAugust 2024 - August 2024In this project, I developed an Excel VBA application to compare two tables with an "update" button that performs the following operations:1- Add a missing row2- Delete an excess row3- Create an active sheet4- Modify cells5- Compare Table A and the active sheet to highlight differences in blue in the active sheet.
- PROTEX-SYNTHRONReport LayoutDecember 2023 - December 2023- Layout and organization of the document structure in Word- Correction and proofreading of the report
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Education
- Marketing and business strategyGasa formation2008
- Master in Project ManagementONM-UIP2018
Certifications
- Customer ManagementOo2 Formation & Consulting2023