About Costantino
Senior independent transformation executive with 20+ years of experience leading enterprise-scale programs across Europe and the Americas. Multilingual in English, Italian, and Spanish, with cross-border delivery experience spanning the United States, United Kingdom, Europe, and Latin America.
My background includes Deutsche Bank (New York and London), Bloomberg Financial Markets, JPMorgan Chase, and enterprise transformation leadership across Fortune 500 organizations including PG&E, Live Nation/Ticketmaster, AT&T, Kaiser Permanente, UCLA Health, and Marriott International across 25+ countries.
I specialize in enterprise transformation strategy, PMO governance, operational excellence, AI-enabled modernization, systems integration, executive coaching, and organizational change leadership. European engagements have included operational transformation and service excellence initiatives for Marriott International, multi-country governance programs, and global cross-functional transformation leadership.
My approach combines enterprise execution discipline, systems thinking, and human-centered leadership to help organizations navigate complex modernization and transformation initiatives with clarity, alignment, and measurable business outcomes.
I am also the author of Creative Optimum Self and 48 Answers for My Son, praised by Midwest Book Review as “extraordinary,” “life-enhancing,” and “unreservedly recommended.”
English
Native or bilingual
Italian
Native or bilingual
Spanish
Conversational
Can work on-site
Irvine (up to 50km)
Experience
- COS 4 ExcellencePrincipal Management ConsultantBANKING AND INSURANCEJanuary 2005 - Today (21 years and 7 months)Los Angeles, CA, USA• • Spearheaded 30+ high-impact initiatives across marketing, operations, and customer service over 6 years, achieving up to 55% cost savings and 30% upsell revenue growth through large-scale business transformation.• • Designed a 5-year contract traceability monitoring framework covering 100+ payment milestones with the NFL, 32 member clubs, and licensed channels, safeguarding Ticketmaster from audit penalties.• • Oversaw global SAP Concur and Amex Travel rollout for 50K+ employees across North America, UK, and Asia, negotiating $500K in vendor concessions; led post-acquisition Merch Traffic integration generating 45% cost savings.• • Drove CoStar, Inspyrus, APPTIO, and OKR platform implementations delivering 40% cumulative productivity improvement; executed Oracle Service Contract transformation for 100M+ user fan network.• • Led the post-acquisition integration of Merch Traffic retail data into Live Nation Merchandise, consolidating infrastructure andstreamlining operations across functions to generate 45% in cost savings while managing a 30+ person cross-functional team.• • Rolled out timekeeping and SAP migration initiatives for 100+ venues across North America, reducing workforce management overhead and operational costs by 60% through scalable infrastructure improvements.
- Pacific Gas & ElectricSenior Program ManagerENERGY AND UTILITIESJanuary 2010 - December 2012 (2 years and 11 months)San Francisco, CA, USA• • Managed large-scale SmartMeter infrastructure implementation for 10M+ residential and business customers, ensuring on time delivery aligned with strategic utility modernization objectives.• • Led MDMS interval billing transition through automated data flows and data governance enhancements, completing implementation ahead of schedule and returning $1M to the California Public Utilities Commission.
- AT&TSenior Program Manager / Merger & Aquisition IntegrationDIGITAL AND ITJanuary 2013 - December 2014 (1 year and 11 months)Glendale, United States• • Oversaw $1B divestiture and enterprise transformation covering HR, Finance, Operations & IT integration across 3 cities(20K+ employees), supporting the sale of Yellow Pages to Cerberus within 12 months.• • Built governance and risk control framework enabling migration of 300+ systems (financial, billing, tax, payroll, HR) and 100+ office consolidations and rebranding efforts.
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Education
- Executive Management ProgramWells Fargo Leadership InstituteExecutive Management Program
- Bachelor of Arts (BA)Rutgers UniversityBachelor of Arts (BA)