Freelancer profile translated to English.

Description

Organizing, planning, supporting, listening, solving, satisfying the client, working in a team, advising, communicating, and adapting are verbs that describe me and motivate me every day.

Due to my varied IT career, my range of actions is broad.

Naturally very curious and loving challenges, I am open to all fields, even those that are unknown to me.

Project Management

Project Steering

AMOA (IT Assistance to Business Owner)

Product Owner

Consultant

These roles characterize me and are roles that challenge me.

Agile, Waterfall, or V-model, I am capable of managing these methodologies.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Lille (up to 50km), Bordeaux (up to 50km), Lyon (up to 10km)

Carter-cash
Digital Commerce and Supply AMOA Lead
RETAIL (SMALL BUSINESS)
June 2023 - February 2025 (1 year and 8 months)
Villeneuve-d'Ascq, France
Digital Commerce AMOA Lead (e-commerce, Customer Relationship)
Took over the position 3 months before the merger of Carter-cash and Yakarouler, with a focus on e-commerce.
Worked closely with the business to prioritize and fix critical launch bugs, directly with the partner Efipeek (developers). During this period (June 2023 to end of September 2023), I also held the position of MOE Lead, a role I resumed from April 2024 to August 2024).
Application stabilization post-launch for 1 year, with the integration of evolutions requested by the business.
Training of a business e-commerce lead to enable better business organization.
Supply AMOA Lead
Resumed the position in February 2024, after the Carter-cash and Yakarouler merger in September 2023.
Referent for the partner SITACI, publisher of the WMS "EGO"
Application stabilization and improvement of application processes
Development of field processes with the Logistics Director (MODOP)
Within the scope of these 2 missions:
Coordination of business and IT teams, and steering of COPROJ and COPIL meetings.
AMOA Supply Chain Communication Reporting Risk Management
SERGIC, DSI Copropriété
Product Owner
REAL ESTATE
November 2021 - December 2022 (1 year and 1 month)
Wasquehal, France
Be proactive in organizing the Development team and improving the in-house tool to significantly reduce incidents.
Work closely with the accounting director, as major incidents affect the customer and accounting management:
Identify anomalies (especially chargebacks),
Pinpoint the application involved with the developers,
Define the necessary fixes together,
Monitor development,
Conduct testing with the business for deployment.
Support the RUN support team in writing manual correction MODOPs.
Participate in the implementation of this new tool (IONI project) by participating in workshops with the business.
Functional Testing Communication Autonomy and Organization Product Owner
NOCIBE, DSI
Consultant
RETAIL (SMALL BUSINESS)
April 2021 - June 2021 (2 months)
Villeneuve-d'Ascq, France
(1-month mission spread over the period, in parallel with the Auchan mission below)
Audit for the implementation of Ship From Store with working hypotheses and points of attention. The Ship From Store concept involves delivering end customers by postal mail using merchandise present in stores.
Provision of a modeling proposal in the form of a Conceptual Data Model (MCD) to integrate events (item return, cancellation, complaint, etc.) of a customer order into the existing data model.
AMOA IT Audit New Project