Freelancer profile translated to English.
Back to original languageAbout Corentin
About me
With a solid background in IT service management, I decided in January 2024 to give a commercial turn to my career by becoming an Insurance Customer Advisor. This reorientation allowed me to develop the commercial skills I was lacking.
Today, I offer my services part-time to support companies on two major axes:
1. Insurance Consulting & Support: Product expertise, portfolio management, and customer relations.
2. IT Support: Fleet management, business software administration, and user training.
Why work with me?
Versatility: Capable of managing both the deployment of business software and the analysis of insurance needs.
Pedagogy: Accustomed to training users and simplifying technical concepts.
Autonomy & Rigor: Former head of IT department, I master project management and performance indicator tracking.
I am available for operational reinforcement or consulting missions combining technology and customer relations.
French
Native or bilingual
English
Conversational
Can work on-site
Épinal (up to 50km)
Experience
- MMACustomer AdvisorBANKING AND INSURANCEJanuary 2024 - Today (2 years and 5 months)In-branch customer advisor.Subscription and advice on property and personal insurance. Auto, home, life, and health insurance.Claims support and follow-up.
- Fédération ADMR des Vosges EpinalIT Technical AdvisorCIVIC AND SOCIAL ORGANIZATIONSJanuary 2021 - December 2023 (2 years and 11 months)Épinal, FranceHead of IT department: team management, budget management, supplier relations, project management, user training. IT and telephone system management. Business software and user access administration. Creation and updating of IT procedures. Analysis and continuous improvement of the department's operations.
- Fédération ADMR des Vosges EpinalIT AssistantOctober 2017 - January 2021 (3 years and 3 months)Business software deployment, user support, IT troubleshooting, Training, administrative tasks, social media management, communication material creation.
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Education
- Vocational BaccalaureatePierre Mendès2014Bac professionnel