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Malt Strategy
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Malt Tech Trends 2026
Corentin Ferreira MendesCF

Corentin Ferreira Mendes

AI Agents & Automation Designer (ROI)

€250/day
Grenoble, FR
3-7 years
Artificial Intelligence
Automation
Chatbot
Make
API

Average response time: 1 hour

Freelancer profile translated to English.
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About Corentin

I help businessessave time, reduce costs, and improve performancethroughcustom AI agentsand **intelligent process automation**.

My approach is simple: start with your concrete business challenges and transform them into **reliable, actionable, and profitable AI solutions**.

🎯 What I do specifically

• Design ofautonomous AI agents(support, analysis, qualification, reporting, internal assistants)

• End-to-endprocess automation(no-code / low-code / AI)

• Optimization of existing workflows to eliminate repetitive manual tasks

• Implementation ofscalable, maintainable, and secureAI systems

💡 Frequent Use Cases

• Customer support automation (sorting, responses, prioritization)

• AI agents for lead qualification and sales follow-up

• Automation of content, report, or analysis production

• Orchestration of internal processes (CRM, business tools, data)

📈 Expected Results

• ⏱️ Significant operational time savings

• 📉 Reduction in human errors and friction

• 📊 Better data utilization

• 💰 Quick ROI through targeted automations

🧠 My Added Value

•Business-first, technology-secondvision

• Strong ability to understand business needs

• Solutions designed for **actual use**, not just demonstrations

• Clear communication, education, and support

🤝 Collaboration Mode

• Rapid needs assessment

• Clear and quantified solution proposal

• Iterative delivery with feedback

• Option for audit, POC, or short mission to start

📩 Have a time-consuming or inefficient process? I'll help you turn it into a **competitive advantage with AI**.

Free Audit – 30 min
I'll show you where you're losing time and how AI can automate it.
E-commerce

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Make
    AI Agents & Automations Creation
    January 2022 - Today (4 years and 5 months)
    Grenoble, France
    Design of conversational AI agents (Chat, Email, WhatsApp)

    Process automation via Make / Webhooks / API

    Implementation of AI scenarios for SMEs and freelancers

    Workflow optimization (customer support, appointment scheduling, lead qualification)
    Artificial Intelligence Automation Chatbot Process Optimization Make (Integromat)
  • Make
    AI Agent Design
    TECH
    January 2022 - Today (4 years and 5 months)
    Paris, France
    Design and implementation of conversational AI agents and custom automations to meet concrete business needs: customer support, lead qualification, appointment scheduling, and internal process optimization.
    End-to-end intervention: needs analysis, scenario design, technical integration, and production deployment, with a particular focus on reliability, ease of use, and business value.
    Key Achievements
    Design of conversational AI agents (chat, email, WhatsApp) capable of handling common requests and directing users according to business rules
    Implementation of intelligent lead qualification scenarios (categorization, prioritization, routing)
    Automation of appointment scheduling and customer follow-ups via Make, webhooks, and API
    Integration with third-party tools (CRM, calendars, messaging)
    Testing, adjustments, and continuous performance improvement of agents
    Results Obtained
    Significant reduction in repetitive tasks
    Improved customer response time (24/7 availability)
    Smoother and better-structured processes
    Better user experience, even for non-technical teams
    Approach
    Educational and results-oriented approach, with pragmatic, scalable solutions adapted to clients' real constraints.

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Education

  • Self-taught training – AI & process automation
    Self-Taught
    2026
    Auto-formation axée sur la conception d’agents IA et l’automatisation de processus métiers à travers des projets concrets : agents conversationnels (chat, email, WhatsApp), scénarios d’automatisation via Make, intégrations API et webhooks. Veille technologique continue sur l’IA appliquée au business, avec une approche orientée usage, fiabilité et valeur métier. Compétences développées : agents IA conversationnels, automatisation Make, API, optimisation de processus

Skill set

Webhooks
Automated Customer Support

Categories

  • Other