Coraly R.

As an Office Manager apprentice at Wenes Group, I ensure the administrative and operational management of the office to guarantee an optimal working environment for the teams. Main tasks:

• Administrative management (contract monitoring, supply management, etc.)

• Coordination and support for various teams

• Interface with service providers and suppliers

• Participation in the improvement of internal processes

Curious to discuss my background or learn more about Wenes Group? Don't hesitate to contact me!

High-end customer reception and support, management of spa reservations and schedules, performance of wellness treatments according to Bulgari protocols. Personalized advice, product sales, quality monitoring, and maintenance of luxury hotel standards of excellence. Versatility between administrative tasks, customer experience, and spa treatments, with constant attention to customer satisfaction and loyalty.

Responsible for managing teams, employee schedules, and clients. Management of the phone system, management of the email inbox, creation of promotional announcements on social media and newsletters. Performance of treatment services, creation of wellness protocols. Management of team bonuses.