About Coralie
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Orange BankAI Business AnalystBANKING AND INSURANCEJuly 2021 - Today (4 years and 11 months)Montreuil, FranceContinuous improvement project / chatbot integration- Scoping studies/Journey modeling- Needs assessment through workshops with business referents- Formalization of needs by proposing adapted solutions- Configuration, testing, training for NLU recognition, deployment- Continuous improvement specific to cognitive solutions- Definition of solution monitoring metrics
- Colas IDFNFunctional Consultant JD Edwards (Oracle) FinanceCIVIL ENGINEERINGOctober 2017 - December 2020 (3 years and 2 months)VélizyAs part of an application maintenance project, I was responsible for resolving level 2 and then level 3 incidents via the Service Now platform.Modules: AR, AP, GL - Accounts Receivable, Accounts Payable, General Accounting, Purchasing/Sales, Reconciliations, CAM (Capital Asset Management)- Handling user incidents and problems on JDE and its inbound/outbound flows- Writing correction and improvement requests, and operating procedures- Performing database integrity checks- Performance testing: measuring solution performance by simulating a load of simultaneously connected users- Participation in pre go-live QA (Quality Assurance) testing- Creating deliverables for integrity checks in collaboration with service providers based in IndiaParallel missions:- Participation in client recruitment- Supervision and management of a remote team of 10 people (Morocco and Vietnam)
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Education
- Master Corporate FinanceINSEEC Business School2018Risk management, M&A, Ingénierie financière, statistiques financières, analyse financière, Comptabilité financière
Certifications
- PSPO IScrum.org