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Coralie RiolletCR

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About Coralie

I support leaders and their teams in their organizational, digital transformation, and change management projects, from process diagnosis to operational solution deployment.

I help companies clarify their challenges, structure their priorities, align their organizations, and facilitate the adoption of new tools, uses, and ways of working.

My approach combines organizational diagnosis, functional scoping, process optimization, change management support, and project management with a strong human and collaborative dimension.

With cross-functional experience in general management and consulting, I bring a strategic, operational, and structuring vision to transform objectives into concrete results.

👉 I intervene in particular on:
  • Organizational and digital diagnosis;
  • Organizational change management support;
  • Change management for transformation projects;
  • Impact analysis and formalization of business needs;
  • Process optimization and rationalization of internal tools;
  • Digital and organizational project management;
  • Workshop facilitation and team mobilization;
  • Supporting managers in adopting new practices;
  • Preparation and deployment of artificial intelligence in organizations.
My goal: to help companies achieve useful, sustainable transformations that are truly adopted by teams.

My tools: workshop facilitation, organizational and strategic diagnosis, writing functional specifications, Microsoft 365, Microsoft Power Platform, Figma, Canva.

Hourly rate possible for short missions, adjusted according to the duration and complexity of the mission.

Available for assignments throughout France.
  • French

    Native or bilingual

Can work on-site
Tours (up to 50km), Paris (up to 50km), Nantes (up to 50km), Lyon (up to 50km), Bordeaux (up to 50km)

Experience

  • Bicome Consulting
    Strategic management | Digital transformation consulting firm
    DIGITAL AND IT
    January 2022 - Today (4 years and 7 months)
    Tours, France
    Context
    BICOME Consulting is a consulting firm that supports public and private companies in their process optimization, digital transformation, and organizational structuring.
    As the firm grew, management structured its divisions (Data, Apps, Training) and strengthened internal governance.

    🎯 My mission:I ensure the strategic, operational, and human management of the company and provide direct consulting to clients on their transformation projects.

    đź“’Deliverables:
    • Definition and monitoring of global strategy and development plan
    • Supervision of commercial and HR activities (recruitment, skills monitoring, disability referent)
    • Management of internal divisions and coordination of cross-functional offerings (Apps, Data, Training)
    • Execution of client missions: organizational diagnosis, digital transformation, change management
    • Development of materials, commercial proposals, internal tools, and quality management
    📊Results:
    • Structuring of internal operations and team skill development
    • Implementation of cross-functional governance and a shared strategic vision
    • Client retention and development of new digital and sector-specific offerings
    • Active contribution to the firm's positioning in sustainable transformation

    🛠️ Technologies:Microsoft 365 | Power Platform | SharePoint | Teams | Canva | Figma | AI
    Digital transformation consulting Organizational transformation management Analysis of the HR function as a lever for overall performance Strategic and organizational diagnosis in SMEs Human resources
  • LINET FRANCE
    Strategic diagnosis and change management support | Healthcare sector
    MEDICAL
    November 2020 - July 2021 (8 months)
    Tours, France
    Context
    In a context of rapid growth and managerial reorganization, the French subsidiary of the international group needed to rethink its governance and strengthen coherence between its operational divisions. The objective: to support management in structuring its internal model and aligning its management practices.

    🎯 My mission:to conduct a strategic and organizational diagnosis and support the company's managerial transformation.

    đź“’Deliverables:
    • Comprehensive diagnosis based on semi-structured interviews with general management and key managers
    • Co-construction of a strategic roadmap outlining governance, roles, and HR transformation axes
    • Conducting 24 focus groups with 41 employees from all departments (HR, sales, technical, supply chain, finance)
    • Production of analysis grids, verbatim transcripts, and thematic coding to formalize recommendations
    • Presentation of results and implementation levers to management
    📊Results:
    • Clarification of decision-making processes and improved cross-functional collaboration
    • Redefinition of the strategic role of the HR function
    • Adoption of a shared roadmap promoting collaboration and sustainable performance
    🛠️ Methods & tools:qualitative interviews, focus groups, thematic analysis, coding, strategic reporting
    Strategic and organizational diagnosis in SMEs Design and facilitation of qualitative research methods Analysis of the HR function as a lever for overall performance Strategic communication and reporting to management Workshop facilitation
  • TAE Group
    Organizational diagnosis and digital transformation plan | Regional construction group
    CIVIL ENGINEERING
    November 2025 - Today (9 months)
    Tours, France
    Context
    The group, a player in the public works sector, faced organizational dysfunctions related to the proliferation of tools and the partial use of its ERP. Teams (administrative, financial, HR, management) experienced a heavy workload due to duplicate data entry, time-consuming processes, and difficulties accessing documentation.

    🎯 My mission:to conduct a comprehensive diagnosis of the organization, processes, and information system, then develop a pragmatic action plan to improve operational performance.

    đź“’Deliverables:
    • Workshops with administrative, financial, HR, and management departments
    • Analysis of processes and identification of efficiency levers
    • Consolidated report and co-construction of an improvement plan
    • Optimization of the existing ERP and user support
    • Deployment of a DMS on SharePoint and targeted automations
    • Training on Microsoft Teams collaborative tools
    • Support in preparing the regional subsidy application for project financing
    📊Results (in progress):
    • Significant reduction in low-value-added tasks
    • Improved reliability of document sharing and retrieval
    • Enhanced adoption of the ERP and Microsoft 365 tools
    • Secured regional funding to facilitate digital investment

    🛠️ Technologies:Microsoft 365 | SharePoint | Teams | Power Automate | Internal ERP
    Digital transformation consulting Workshop facilitation Process optimization Analysis of the HR function as a lever for overall performance

Recommendations

Mélanie LemoineML
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Mélanie Lemoine and 1 other person have recommended Coralie

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Education

  • Master in HR Management, Organization & Business Strategy
    IAE TOURS
    2021
    GRH, Organisation & Stratégie d'Entreprise
  • Master in Management and Business Administration
    ESC IDRAC Nantes (44)
    2006
    Master Management et Gestion des Entreprises

Skill set

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