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Coralie RaclotCR

Coralie Raclot

TRANSPORT AND LOGISTICS SERVICES CONSULTING

€490/day
Les Pennes-Mirabeau, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Coralie

International transport expert – Over 10 years of experience


I support companies in mastering their import/export flows, from strategic thinking to operational execution.
Holder of transport and freight forwarder licenses, I bring complete expertise to secure and optimize your international operations.

My role:
Build a transport strategy adapted to your business challenges

Identify cost/time optimization levers

Secure your sensitive or complex flows

Ensure compliance with regulatory and environmental constraints

Freight negotiation and carrier management
Operational shipment tracking

Document management and customs clearance

Claims and complaint management

Compliance with customs and environmental regulations
With over 10 years of experience on the freight forwarder and shipper sides, I leverage this dual perspective to offer solutions that are both effective on the ground and aligned with your strategic objectives.


  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Expleo Group (Client AIRBUS)
    TRANSPORT QUALITY MANAGER
    AVIATION AND AEROSPACE
    October 2023 - Today (2 years and 10 months)
    Marignane, France
    • Control, monitoring, and handling of transport disputes (export/import) on the client's various platforms
    • Customer satisfaction management and quality reporting
    • Implementation and management of transport quality processes (KPI, CAPA, 8D)
    • Monitoring compliance with contractual clauses (deadlines, quality, delivery conditions)
    • Supervision of the proper execution of transport contracts and logistics services
    • Leading monthly quality reviews with carriers
    • Monthly reporting to Airbus export control department and participation in monthly meetings
    • Cross-functional coordination with various players in the AIRBUS Supply Chain
    • Participation in carrier performance reviews
    Customer Satisfaction Salesforce Aeronautics
  • Expleo Group (Client AIRBUS)
    TRANSPORT MANAGER
    AVIATION AND AEROSPACE
    January 2023 - October 2023 (9 months)
    Marignane, France
    • Specialization in dangerous goods transport (ADR, IATA)
    • Supervision of "Special" transport operations (Performance rescue, AOG orders, sensitive, dry ice, full aircraft)
    • Cost monitoring, service validation, and contribution to budget control
    • Daily interface with clients, service providers, and suppliers
    • Leading and challenging carriers on service quality
    Customer satisfaction
    Salesforce Customer Support Transport Management Multimodal Transport Customer Satisfaction
  • Bolloré Logistics (Client AIRBUS)
    TRANSIT AGENT
    AVIATION AND AEROSPACE
    August 2021 - January 2023 (1 year and 5 months)
    Marignane, France
    • Management of shipments of parts to the final customer by air and land
    • Ensure customer satisfaction by respecting contractual deadlines
    Customer Satisfaction Customer Support International Transport Air Transport Operational Excellence

Recommendations

Lucien LaguerreLL
Benjamin CordobaBC
Lucien Laguerre and 1 other person have recommended Coralie

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Education

  • –MASTER IN STRATEGIC AND OPERATIONAL MANAGEMENT –PROFESSIONAL LICENSE (RPTL) –DIPLOMA IN TRANSPORT AND LOGISTICS SERVICES
    –MASTER EN MANAGEMENT STRATEGIQUE ET OPERATIONNEL –LICENCE PROFESSIONNELLE (RPTL) –BTS TRANSPORT ET PRESTATIONS LOGISTIQUES

Skill set

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