You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Coralie HsiehCH

Coralie Hsieh

Project Management | Operations | CRM/Salesforce

€750/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Coralie

Customer Experience Specialist and manager for 12 years, I have built and developed Customer Care and Operations departments within startups: project management, team management and training, implementation of CRM tools (Intercom, Salesforce) & help centers, performance monitoring...
Trained in agile methods, product management, and OKRs, I work in close collaboration with technical and business teams and fully integrate into your business development strategy.
Experienced, autonomous, and proactive Project Manager, I take charge of all your cross-functional and strategic projects (website redesigns, CRM deployment, business software, team training, internal process optimization, ops support...)

Do not hesitate to contact me to discuss it!

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km), Pont-l'Évêque (up to 30km)

Experience

  • INDEPENDANT
    Senior Project Manager
    January 2023 - Today (3 years and 5 months)
    Paris, France
    Experienced, autonomous, and proactive Project Manager, I take charge of and coordinate all your cross-functional and strategic projects: website redesigns, CRM deployment, business software, team onboarding, internal process optimization, ops support, dematerialization...
  • Unow
    Head of Customer Success & Operations
    EDUCATION AND E-LEARNING
    September 2020 - January 2023 (2 years and 5 months)
  • Ornikar
    Chief Experience Officer (CXO)
    AUTOMOBILE
    November 2014 - September 2020 (5 years and 10 months)

Recommendations

Be the first to recommend Coralie

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Master 2 in Business Information and Communication
    Sorbonne Nouvelle University
    2011
  • Product Manager Certification
    Thiga
    2020

Skill set (11)

Categories