Consuelo Jara, QA Manual Tester | Functional Testing | UX-Oriented

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Description

I come from technical support and customer service, where I gained experience in identifying and managing system issues.

Currently, I am developing as a Jr. QA Tester, performing functional tests, executing test cases, and reporting bugs.

I have knowledge of SQL for data validation and experience in platform analysis.

I am seeking opportunities to continue growing in the software quality area.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

PANDO
Freelance QA Tester
October 2025 - Today (10 months)
United States
• ● Execution of functional and regression tests in each release.
• ● Reporting and tracking of bugs with reproduction steps, evidence, and severity.
• ● Design and execution of test cases based on requirements.
• ● Cross-browser and cross-device testing (Android/iOS).
• ● Collaboration with development and product teams in functionality validation.
Telemercado
Development and Innovation Analyst
January 2023 - January 2026 (3 years)
• ● Level 2 technical support: diagnosis and incident resolution.
• ● Validation of functionalities and detection/reporting of errors in CRM.
• ● Management of accesses, data, and reports.
• ● Documentation of processes and changes.
• ● Use of SQL for queries and data validation.
Telemercado
Customer Service Representative
January 2020 - January 2022 (2 years)
• ● Registration and tracking of cases in internal systems.
• ● Identification of problems reported by users.
• ● Resolution of inquiries and complaints.
• ● Multichannel support (primarily phone).

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Check out Consuelo's education

QA Tester