Freelancer profile translated to English.
Back to original languageAbout Conchita
I am energetic and ambitious, combining enthusiasm with decisiveness. I enjoy working in an environment with changes that impact society, organizational culture, job satisfaction, customer experience, and (personal) growth. Job satisfaction is paramount, both for myself and as a means to reveal the full potential of the organization. Inspiring action is the intention behind my interventions.
Dutch
Native or bilingual
English
Fluent
Spanish
Native or bilingual
Can work on-site
Almere (up to 50km)
Experience
- & Safety Technology (zzp) Schiphol Group IT&Data, (IT en OT)People Lead Security & Safety TechnologyAVIATION AND AEROSPACEMay 2023 - Today (3 years and 1 month)• • Hierarchically responsible for 50 – 80 Application Engineers, Functional Administrators, Product Owners/Team Leads, Agile Transformation Coach, Scrum Master, Service Managers, and Developers working in both the Information Technology and Operational Technology domains.• • Guiding Agile transformation in a waterfall project environment.• • Active role in the Leadership Team, focusing on the whole person, asking questions, and discussing and implementing ideas from that perspective.• • During monthly bilateral conversations with employees, making personal leadership discussable to unlock their potential.• • Conducting performance reviews, providing support for improvement plans, and leveraging employee talents for their own employability.• • Guiding employees in reintegration after long-term absence.• • Attracting and retaining employees who enhance departmental culture and diversity in close collaboration with Recruitment.
- Van Lanschot KempenPeople Manager Digital Innovation & AnalyticsFebruary 2021 - April 2023 (2 years and 2 months)• • Hierarchically responsible for 30 – 35 Developers, UX designers, and Scrum Masters.• • Strengthening Agile Scrum@Scale within the department. The introduction of dedicated Scrum Masters and a User Experience team is a result of this.• • Organizing Hackathons to give colleagues' ideas space for implementation. Several ideas have been incorporated into the sprint cadence, and a new scrum team has been set up for one.• • Increased awareness of the importance of Innovation within the MT and Digital teams' Innovation & Analytics colleagues. Scrum teams can now dedicate 10% of their working time to innovation weekly.• • Making employee potential more visible by conducting conversations and developing and implementing high-impact training, resulting in increased self-confidence and better collaboration within teams and departments.• • Giving a place to mental health, enjoyment, and purpose in both individual and team conversations to promote sustainable employability.
- Earlybridge (People Driven Change)Learning & Development ManagerMarch 2020 - February 2023 (2 years and 11 months)• • Coaching 45 Team Leads, Service Managers, Managers, Product Owners, and Scrum Masters within KPN CS to transition towards an Agile self-organization.• • Coaching 20 Team Leads and Executive Managers within XS4ALL in the integration with KPN while preserving the unique XS4ALL culture.• • Coaching 10 Team Leads within the KPN Field Service organization to shape and operationalize the KPN vision 'Simply the best'.
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Education
- Krauthammer Management Training2022Krauthammer Managementtraining
- CRM and Customer-Oriented Management Post-Doc.Doc.(Beeckestijn Business School)2012CRM en Klantgerichtheid Management Post
Categories
- Other