Julien Garbe

Operational management of the ENI ESP agency in Lyon.

Mission: Relaunch the 4 zones of this franchise after a drop in turnover. (from 3.6M to 0.6M in two years).

Achievements:

First year +60% turnover.

Second year +110% turnover.

How?

- Deployment of a new sales organization.

- Implementation of a new CRM

- Creation of a new, more incentive-based pay plan for sales staff

- Implementation of a sales staff training program

- Implementation of gamification software

Mission: Support the association in its digital transformation to continue to fulfill its 4 main missions: build a network of active mutual support, support development, assist engineers in their development.

Results: Implementation of a management and communication information system for Alumni, implementation of a mobile application to unite young people with the association's project.

Mission: Within the group's executive committee, 6th in its market, definition and implementation of the digital strategy, social acquisition strategy, and recruitment marketing strategy. Leading a team of about thirty people.

Results: Turnover multiplied by x4 in 4 years (> €80 million). Moving from 6th place to the French leader in Physical Archiving, Electronic Archiving Systems, and Electronic Document Management!

CRM: Implementation of the Pipedrive CRM, then, following the merger, management of the integration project of the 3 other entities towards Dynamics CRM.