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Colyne S.CS

Colyne S.

Versatile Assistant – Customer Relations

€130/day
Marseille, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Colyne

My name is Colyne, a versatile remote virtual assistant. I support entrepreneurs, freelancers, and small businesses who need an organized, gentle, and reliable person to manage their daily tasks. I enjoy bringing clarity, calm, and structure to my clients' work so they can focus on what's essential.

I have solid experience in customer relations, organization, and managing various tasks. I've worked in retail, customer service, and client support, which taught me to communicate with professionalism, patience, and kindness. Today, I put these qualities to work for your administrative and organizational needs.

What I bring to you:
• clear and structured email management
• gentle and professional communication with your clients
• simple and effective agenda organization
• responsive and respectful client follow-up
• light and versatile administrative assistance
• flexible presence, even for small tasks

What you can expect from me:
• a calm, serious, and reassuring personality
• a real ability to adapt to your way of working
• a natural sense of organization
• always respectful and polished communication
• 100% remote work, with responsiveness and discretion

Types of projects I work on:
• email management and customer support
• agenda organization and appointment scheduling
• document filing and small administrative tasks
• file updates, data entry
• versatile assistance for overwhelmed entrepreneurs

I am available for one-off or regular assignments, even short ones.
Tell me about your needs:I adapt easily and work with seriousness and gentleness.

Colyne – Versatile Remote Assistant
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • L’Occitane
    Sales Advisor (Temporary)
    RETAIL (LARGE RETAILERS)
    October 2025 - December 2025 (2 months)
    Marseille, France
    **Tasks performed**:

    • Welcoming and advising French and international customers
    • Presenting products and assisting with choices
    • Replenishing and displaying products
    • Handling checkout
    • Maintaining store organization and cleanliness

    **Responsibilities**:

    • Ensuring a premium customer experience
    • Representing the brand image
    • Adapting to peak periods
    • Providing fast and professional service

    **Deliverables**:

    • Personalized advice
    • Sales made
    • Restocked shelves
    • Attractive product displays
    • Follow-up on customer requests
    Customer Reception Personalized Advice Store Organization Cash Management Emailing
  • PHARMACIE DU STADE VÉLODROME
    Pharmacy Assistant (Internship)
    HEALTH AND WELLNESS
    February 2024 - February 2024
    Marseille, France
    **Tasks performed**:

    • Welcoming customers to the parapharmacy
    • Advising on products suitable for their needs
    • Directing them to the correct aisles and desired products
    • Preparing customer orders via the pharmacy website
    • Replenishing and organizing shelves
    • Assisting with stock and shortage management

    **Responsibilities**:

    • Ensuring attentive and professional listening
    • Guaranteeing customer satisfaction and order accuracy
    • Maintaining a clean and organized space
    • Adhering to the pharmacy team's guidelines
    • Checking the conformity of prepared orders

    **Deliverables**:

    • Orders prepared and ready for pickup
    • Personalized advice
    • Organized and restocked shelves
    • Follow-up on customer requests
    • Contribution to stock management
    Active Listening and Empathy Adapted Advice Rigor and Organization Professional Welcome Product Highlighting
  • SPA Ô DE MER
    Reception and Wellness Assistant (Internship)
    HEALTH AND WELLNESS
    May 2024 - June 2024 (1 month)
    La Ciotat, France
    **Tasks performed**:

    • Welcoming spa clients
    • Directing them to treatments and relaxation areas
    • Answering questions and requests
    • Managing arrivals and departures
    • Preparing spaces and treatment rooms

    **Responsibilities**:

    • Ensuring a calm and pleasant customer experience
    • Maintaining a professional and warm welcome
    • Respecting hygiene and confidentiality rules
    • Handling requests with discretion

    **Deliverables**:

    • Quality customer reception
    • Clear and personalized guidance
    • Prepared and organized spaces
    • Follow-up on customer requests
    Warm Customer Welcome Appointment Management Treatment Space Organization Listening and Customer Advice Request and Satisfaction Follow-up

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Education

  • BTS MCO
    Remote Training School, Studi
    BTS Management commercial opérationnel. École en distanciel, en autonomie avec des horaires flexibles.
  • Bac professionnel ECP
    L'eau High School, Marseille
    2025
    Diplôme d’esthétique cosmétique et parfumerie.

Skill set

Categories