Description

Senior Program/Project Manager - Microsoft D365 ERP - CRM - Data, IT Projects

I will play a crucial role in aligning IT programs with strategic goals, ensuring efficient execution, and delivering exceptional results.

17 years of experience in implementing and managing D365 (AX, FO, BC, CRM, IoT) complex projects and programs. My Project management experience and leadership role help customers and companies for orchestrating and overseeing complex programs from inception to successful completion.

J'accompagne mes clients et les entreprises dans l'alignement des program IT sur les objectifs stratégiques, en assurant une exécution efficace et en fournissant des résultats exceptionnels.

16 ans d'expérience dans la mise en œuvre et la gestion de projets et de programmes complexes D365 (AX, FO, BC, CRM, IoT, Power Platform). Mon expérience en gestion de projet et mon rôle de leader aident mes clients et les entreprises à l'orchestration et la supervision de programmes IT complexes du début à la fin.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Genève (up to 50km)

ELCA INFORMATIQUE
Senior Program Manager
November 2020 - January 2025 (4 years and 2 months)
• Pre-Sales: EHL, HIFI Filter, Skyguides, Geneva Call,...
• Projects in Finance & Payroll: UniGlobal Union (End to end Finance process), Geneva Call & Terre des hommes Suisse (Fundaraising & Engagement, Payroll, Finance, Procurement, HR, Audit, Reporting)
• Programs: HIFI FILTER (Program with ERP & CRM, Build Core Model and deployment in 2 countries), EMS (Program with ERP & CRM, Power Platform, IoT. Core model deployment in more than 7 countries)

Tasks :
• Kick-off project.
• Develop the project management Plan (Cost-Schedule-Scope Baseline. Change management Plan, Quality management Plan,…).
• Scope-Schedule-Cost Control. Develop and Manage team, Project Governance (Prepare and perform Project committee, Steering committee).
• Identify Stakeholders and Monitor their engagements, Risk Monitoring,
• Go live and Post Go live solicitation planning. Customer relationship (satisfaction, Invoicing,..), Project Closure
• Application Manager :
• Kick-off project.
• Develop the Support and maintenance of the operating systems (ERP, CRM,..)
• Define the support model and process, Manage the support team
• Continuous improvement
Freelance
Project Manager and Senior Functional Consultant
April 2020 - November 2020 (7 months)
• MDM Implementation: Vendors, Customers, Projects, Finance (Chart Of Account, Account recievable/payable,,..) processes in D365. Interfaces with the existing system
TVH CONSULTING
Project Director / Senior Business Consultant
January 2015 - April 2020 (5 years and 3 months)
• CHANEL (+5000 days – Project Manager/Solution Architect) – Finance, Logistics, Manufacturing, Quality
• FLEURY MICHON (+2500 days – D365 Project Manager and Senior Functional Consultant) – Finance, Logistics, Manufacturing
• DBV Technologies (+3000 days – D365 Project Manager and Senior Functional Consultant) – Finance, Logistics, Manufacturing, Quality
• RAJA (Project Manager) – Finance and Logistics
• PIERRE FABRE (AX2012 Senior Functional Consultant): Roll out in 10 countries of the Core Model (Finance, Purchasing, Sales, Logistics, Manufacturing)