Freelancer profile translated to English.
Back to original languageAbout Clotilde
After studying mathematics at Paris-Dauphine University, I spent over 10 years in agencies managing data-marketing projects for major clients (Carrefour, Canal+, EDF, BNP, Orange…).
I have a hybrid profile: strategic project management + a doer's temperament, always curious to learn and test new technologies.
Today, I am applying this approach to the design of AI agents, voice agents, and no/low code automations. Whatever the mission, my approach remains the same: create value from data with a resolutely pragmatic approach focused on ROI.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Nice (up to 10km), Lille (up to 10km)
Experience
- Cabinet d'avocatTelephone Operator AI Agent & Appointment SchedulingLEGALMay 2026 - June 2026 (1 month)Paris, FranceIntelligent telephone operator to avoid missing calls during appointments and hearings.
- The voice agent answers, introduces itself, and responds to common questions (hours, address, types of cases).
- Offers available calendar slots, schedules the appointment, and sends confirmation.
- Call summary via email; only transfers calls that justify it.
- FORMAI Agents, Data Dashboards & ReportingMEDICALMay 2026 - Today (3 months)Paris, FranceDesign and implementation of several AI and data components for a dental prosthetics laboratory: automating support for dentists, providing visibility to clients, and enabling the lab to manage its own operations.
- AI Support Agent: Responds 24/7 to dentists using the lab's documentation (RAG), escalates if no answer is found, and triggers 2 logged and notified actions (order starter pack, request callback).
- Client Dashboard: Scrapes the extranet, calculates KPIs (transit times, return rate per dentist), and displays them in a dashboard segmented by dentist.
- Internal Reporting AI Agent: Agent connected to BigQuery, queryable in natural language (text-to-query), generating responses and visualizations to track activity.
- MAISON CLOSE LINGERIELead Data & BIFASHION AND COSMETICSJanuary 2026 - May 2026 (4 months)Marseille, FranceData/BI consulting and implementation mission on a multi-store Shopify environment (FR, DE, EU, IT, UK, US), from technical pipeline to business deliverables for management.Scope:
- **Data Architecture**: ELT pipelines to BigQuery via Airbyte (self-hosted on dedicated VPS); medallion modeling (raw → silver → gold) of Shopify × 6 stores and Klaviyo × 6 stores data; scheduled queries for automatic population of gold tables.
- **BI & Dashboarding**: Two Power BI dashboards for management — e-commerce performance (Revenue, Average Order Value, Return Rate, Contribution by Brand and Collection) and customer base management (monthly flows, actionable segmentation, opt-in, CLTV).
- **Customer & Product Strategy**: Actionable customer segmentation with monthly flow matrix, recruiter vs. loyalist scoring by product reference, cross-sell tool (Streamlit + BigQuery), actionable business recommendations for CRM and merchandising.
- **Automation & AI**: n8n workflows with LLM inference (gender enrichment by first name via OpenRouter), orchestration of data refreshes and quality.
- **Governance & Documentation**: Technical scoping with stakeholders, management and handover documents: methodologies, roadmap.
Stack: BigQuery, Airbyte, Power BI / DAX, Shopify (multi-store), Klaviyo (multi-store), n8n, OpenAI, Streamlit, Notion, Python.
Reviews
Sophie
ETAM SCE
Reviewed on 1/3/2024
Recommendations
FU
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Education
- Master 2 in Statistical and Financial Engineering, Quantification of Financial RisksUniversité Paris Dauphine2011Master 2 Ingénierie statistique et financière, Quantification des risques financiers
- Master 1 in Mathematics, Computer Science, Decision and Organization, Mathematics for Modeling and DecisionUniversité Paris Dauphine2009Master 1 Mathématiques, Informatique, Décision et Organisation, Mathématiques de la Modélisation et de la Décision