Freelancer profile translated to English.

Description

Experienced administrative and management assistant, with over 10 years of experience in various environments. Specializing in customer file management, intervention coordination, and administrative follow-up, I am recognized for my organizational skills, rigor, and ability to manage priorities. Comfortable in customer relations as well as operational management, I contribute effectively to the smooth running of departments and customer satisfaction.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ALARME & VOUS,
MANAGEMENT ASSISTANT
CIVIL ENGINEERING
March 2019 - May 2025 (6 years and 2 months)
• · Client reception and call management
• · Administrative management of client files
• · Planning of technical interventions
• · Preparation of quotes and invoices
Administrative management Quotes and invoicing Site monitoring Schedule management Customer follow-up
SOMTP,
ADMINISTRATIVE AND AFTER-SALES SERVICE ASSISTANT
CIVIL ENGINEERING
January 2016 - March 2019 (3 years and 2 months)
• · Monitoring of client files and interventions
• · Tracking of technician hours
• · Invoicing of work orders
Quotes and invoicing Schedule management Technician hours tracking WARRANTY MANAGEMENT Customer follow-up
RSI,
ADMINISTRATIVE AND TECHNICAL MANAGER
March 2014 - December 2015 (1 year and 9 months)
Olivet, France
• · Management and follow-up of litigation files
. . monitoring tele-remedy
• · Relations with users and partners