About Cleysi
Spanish
Native or bilingual
English
Conversational
Experience
- Freelance / AutónomoVirtual Assistant and Customer ServiceJanuary 2023 - Today (3 years and 5 months)Customer service via email, WhatsApp, and live chat. Resolution of product inquiries, order tracking, and support for online stores. Assistance with administrative tasks such as data entry and basic use of tools like Google Docs and Canva.
- Tiendas Online (Clientes varios)E-commerce and Social Media SupportJuly 2022 - Today (3 years and 11 months)I provide remote support for online stores in Spanish. I respond to customer inquiries via chat and social media (Instagram, Facebook), manage orders, and assist with returns. I also collaborate on creating basic content and following up on direct messages.
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Education
- Professional Virtual Assistant CourseUdemy2024