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Clermy MonkaCM

Clermy Monka

Customer Service Representative

€650/day
Paris, FR
0-2 years
Customer reception and advice
Listening and communication
Sense of customer service
Teamwork
Organization and rigor

Average response time: 1 hour

Freelancer profile translated to English.
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About Clermy

Student in Bachelor's in Banking and Insurance, I develop daily skills in customer relations, communication, and administrative management.

Serious, rigorous, and attentive, I offer my services in customer support to help companies manage their interactions with their clients. I am capable of responding to requests by email, chat, or phone, handling complaints professionally, and ensuring quality follow-up.

My goal is to provide a smooth and positive customer experience while best representing your company's image.

Available and motivated, I fully invest myself in every mission entrusted to me.

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • (Central auto B)
    Customer Service Representative
    February 2026 - May 2026 (3 months)
    Welcoming and assisting clients in their purchase project. Identifying needs and proposing suitable solutions. Managing appointments and customer follow-up. Commercial prospecting and contacting new clients. Developing customer relationships and loyalty. Presenting financing offers. Updating client information via CRM.
    Customer reception, advice, and support. Customer relationship management and loyalty. Administrative follow-up of client files.
  • chronopost
    Warehouse Worker
    October 2025 - November 2025 (1 month)
    Stock management and organization. Performing inventories and sorting operations; Loading and unloading packages while respecting safety standards.
    Goods reception, inspection, and storage Stock management and organization. Priority management and meeting daily objectives.
  • Restaurant La Brigade
    Versatile Employee
    September 2024 - September 2024
    Customer reception and orientation; Table setting; Customer relationship management and satisfaction; Compliance with quality, hygiene, and safety standards; Stress management and adaptation to peak periods. Effective communication with clients and colleagues.
    Teamwork in a dynamic and demanding environment Participation in improving the customer experience.

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Education

  • Bachelor's in Banking and Insurance
    Bachelor Banque & Assurance
  • Bachelor's in
    School of Finance, Banking and Insurance | EXCHANGE College
    2026
    Bachelor en
Check out Clermy's education

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