About Clément
French
Native or bilingual
English
Fluent
Experience
- FragonardIT Services AssistantCHEMICALOctober 2022 - Today (3 years and 10 months)Grasse, FranceApprenticeship
- Amadeus EspañaIT and Networks TechnicianDIGITAL AND ITDecember 2019 - August 2022 (2 years and 8 months)Nice, France● Installation of new IT hardware and equipment (software, antivirus, printers, computers, etc.), carrying out updates.● Quick and efficient resolution of problems to limit service interruption and ensure customer satisfaction.● Reception of user requests by email and phone, opening and closing intervention tickets, incident tracking.● Repair of breakdowns and other level 1 IT problems, transmission to the department head of level 2 and 3 intervention needs.
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Education
- BTS in Digital Systems, IT and NetworksÉcole Modèle Électronique - Marseille2020BTS Systèmes Numériques Option A : informatique et réseaux