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Clément RichardCR

Clément Richard

CRM Consultant | Salesforce | RevOps

€750/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Clément

Salesforce Experts for Startups, SMEs, Mid-Cap, and Large Enterprises.

Certified Salesforce professional with 10 years of experience in CRM and a track record of supporting companies like Adeo Leroy Merlin, Criteo, and Pluxee, a subsidiary of Sodexo.

Expert in sales structuring, revenue operations, operational efficiency, and CRM implementation. I bring a combination of strategic vision and pragmatism to accelerate impact within your organization.

**Certified Salesforce Admin, App Builder, Sales Cloud & Agentforce Specialist

Certified Notion Administrator**



**I support you across the entire Salesforce ecosystem**: configuration (Sales/Service/Marketing Cloud, Agentforce), automation (Flows, Process Builder, Make, Zapier), customization (Lightning, Dashboards, Aura, Apex, LWC), governance (security, roles, data model, migration, CRM cleanup, audit), and integrations with third-party tools (Docusign, Adobe sign, yousign, PandaDoc, Slack, Jotform, etc.)


The Method:
👉 Evaluate & Design your future solution
👉 Build: A Salesforce that is useful & used by your teams
👉 Own: We don't just deliver, we support you long-term

Example Engagements:Salesforce implementation and migration, Salesforce support & evolution management, technical and business audits, Agentforce POC, release management, coaching and training, outsourced administration
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

  • Spanish

    Basic

Can work on-site
Paris (up to 50km), Lille (up to 50km), Reims (up to 50km)

Experience

  • Amplee
    Founder
    DIGITAL AND IT
    September 2025 - Today (9 months)
    Reims, France
    Amplee - We help you grow faster with solutions tailored to your business.

    A hybrid team of experts from strategy consulting, startups, and large corporations, Salesforce experts, convinced that the best ideas are those that can be quickly tested, improved, abandoned, or scaled.
    Salesforce Sales Operations Operational Excellence Growth Strategy
  • ADEO
    Head of Service Provider
    RETAIL (SMALL BUSINESS)
    January 2023 - July 2025 (2 years and 6 months)
    Lille, France
    • Responsible to scale installer network for Adeo Group (Leroy Merlin), 13000 installers generating 1Bn€ GMV
    • 2 country opened in 1 year with +35% GMV in installations
    • Defined Salesforce strategy to drive productivity & 360° view across service providers
    • Spearheaded B2B platform & mobile app strategy and build
    Salesforce Product Management Leadership Project Management Zendesk
  • Ornikar
    Head of Instructor's Operations
    EDUCATION AND E-LEARNING
    April 2020 - December 2022 (2 years and 8 months)
    Paris, France
    • Scaled the ops department from 4 to 26 people - Responsible for B2B marketing, business & customer operations, operational excellence, internal tooling, CRM and product B2B roadmap
    • Scaled instructor’s supply from 900 to 1 800 instructors, 700 cities, +60M€ in revenue
    • Strategic due diligences & financial modelling on M&A opportunities for international expansion - 10M€ deal
    CRM Implementation Operational Excellence Sales Operations Hubspot Operational Management

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Education

  • Double Master's degree in Management & in Corporate Finance
    EDHEC Business School Grande Ecole Programme
    2015
    Double Master's degree in Management & in Corporate Finance

Certifications

  • Salesforce Certification - Platform App Builder
    Salesforce
    2025
    Salesforce Sales Cloud Salesforce Service Cloud Salesforce Administrator Salesforce Experience Cloud Salesforce Lightning
  • Salesforce Certification - Certified Administrator
    Salesforce
    2025
    Salesforce Administrator

Skill set

Categories