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Clement PontarrasseCP

Clement Pontarrasse

Ops & Process Specialist - Organizational Consultant

€500/day
Léognan, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Clement

Experienced professional in directing profit centers, managing multidisciplinary teams, and operational optimization.
I assist companies in structuring their processes, coordinating projects, providing premium customer support, and improving internal performance.

Accustomed to working autonomously and managing complex activities, I am recognized for:

my ability to turn around struggling entities,

rallying employees around common goals,

sustainably improving operational efficiency.

I am available for 100% remote assignments:

Operational Coordination

Premium Customer Support

Activity Management & Monitoring

Process Implementation / Optimization

Internal Organization & Structuring

Project Management (coordinator level)

  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Can work on-site
Léognan (up to 50km)

Experience

  • MCE
    Director Nouvelle-Aquitaine
    CIVIL ENGINEERING
    January 2024 - Today (2 years and 5 months)
    33700 Mérignac, France
    Complete creation of the region: site search, employee recruitment, commercial launch. Development of a client portfolio from zero to €500,000 in annual revenue. Structuring of internal processes, performance indicator management, and budget management.
    Leadership opérationnel Structuration de nouvelles activités / régions Support client premium Respect des délais & budgets Gestion de centres de profit
  • SIA
    Director Nouvelle-Aquitaine
    CIVIL ENGINEERING
    March 2023 - July 2023 (4 months)
    Yvrac, France
    Takeover and turnaround of an agency with 6 employees (1 assistant, 2 account managers, 3 technicians). Result: profit increased from €9,000 to €80,000 in four months. Recovery of old debts (+2 years), optimization of technician routes, commercial follow-up, and cost rationalization.
    Management d’équipes pluridisciplinaires Optimisation des processus Suivi d’indicateurs / reporting Conduite du changement Organisation et planification
  • Kbane
    Director Gironde
    CIVIL ENGINEERING
    September 2019 - June 2022 (2 years and 9 months)
    Canéjan, France
    Creation of the first departmental and regional agency (20 employees). Multi-site management: Bordeaux, Toulouse, and Bordeaux 2 (up to 45 people). Revenue: €2 million in 2020 (COVID) then nearly €4 million in 2021. Profitable agency in 4 months, ranked among the top 3 in the national network. Management, skill development, and retention of technical and commercial teams.
    Gestion de centres de profit Amélioration continue Résolution de problèmes Suivi d’indicateurs / reporting Mise en place d’outils organisationnels

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Education

  • Professional License in Voice/Data Systems Integration
    IUT des Pays de l'Adour
    2005
    Licence Pro Intégration des Systèmes Voix/Données
  • University Diploma in Telecommunications and Networks Engineering
    IUT des Pays de l'Adour
    2004
    DUT Génie des Télécommunications et Réseaux

Skill set

Categories