Freelancer profile translated to English.

Description

Insurance professional with 3 years of operational experience, I provide occasional support to companies and firms needing assistance with administrative management, customer support, and file tracking.

I have worked in demanding environments requiring rigor, process adherence, quality of service, and data reliability. I am quickly operational in contract management, customer relations, request processing, administrative follow-up, and workflow organization.

My goal: to save you time, secure your processes, and relieve your teams of high-volume operational tasks.

Available for short or occasional assignments, with a simple approach: efficiency, clarity, reliability.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Nantes (up to 50km)

YAGO
Business Manager - Insurance
CONSULTING AND AUDITS
January 2022 - Today (4 years and 5 months)
Brussel, BU, Belgium
Autonomous management of a B2C client portfolio in the insurance sector.
Optimization and standardization of management processes to improve service quality and operational efficiency.
Development of strong skills in customer relations, organization, and operational monitoring, in a performance-oriented environment.
Back-office management of insurance files in B2B.
Property and Casualty Insurance Life Insurance Project Management Back Office Customer Satisfaction
ADECIA
Audit Assistant
CONSULTING AND AUDITS
September 2023 - September 2024 (1 year)
La Roche-sur-Yon, France
Audit assistant involved in 30+ statutory audit missions for SMEs, cooperatives, and associations.
Performance of substantive and analytical tests on all cycles (purchases, sales, inventory, fixed assets, cash, payroll, equity).
Active participation in end-of-mission tasks (legal review, appendix, summary notes) and risk analysis through understanding and documenting internal controls.
Accustomed to teamwork on client sites, meeting strict deadlines, and adhering to audit quality standards.