Freelancer profile translated to English.

Description

With 15 years of experience in ADV, order entry, invoicing, logistics/carrier relations, and debt collection are no longer a mystery. Across multiple sectors, I have worked in high-tech, agri-food, online sales (B2B and B2C), and services. I am proficient in major CRM systems including SAP, Odoo, Salesforce, Navision, Pivotal, and Excel. I have leveraged my natural inclination for communication to enhance my interpersonal skills. Professional English is not a barrier. Ready to accomplish assigned tasks on time.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

SCULPTEO
Account Manager / ADV
E-COMMERCE
July 2025 - Today (1 year and 1 month)
Villejuif, France
Order reception
Order entry in Odoo
Quote creation
Marketing campaigns
Invoicing
Accounting
Customer outstanding follow-up
Odoo Excel Hubspot Invoicing Accounting
Modelabs mobiles
ADV Manager
TELECOMMUNICATIONS
September 2022 - Today (3 years and 11 months)
Paris, France
• Administrative management of client files: quote requests, order and amendment entry, invoicing.
• Administrative follow-up of orders: acknowledgment of receipt, delivery authorization, tracking, invoicing, and debt collection, warranties.
• Supervision of the sales administrative team, ensuring good internal communication.
• Optimization of flows across the entire supply chain, ensuring product availability in stock.
• Handling customer complaints and resolving logistical and commercial disputes related to transport and shipments.
• Monitoring finished product stock and coordinating with production to adjust levels based on demand.
Invoicing Quote and Invoice Entry Customer Invoicing Debt Collection Transport Management
DELIFRANCE
ADV Manager
AGRICULTURE
March 2022 - August 2022 (5 months)
Ivry-sur-Seine, France
• Administrative management of client files: quote requests, order and amendment entry, invoicing.
• Management of the progress plan, continuous improvement of processes and work tools, KPI monitoring.
• Handling customer complaints and resolving logistical and commercial disputes related to transport and shipments. Monitoring finished product stock and coordinating with production to adjust levels based on demand.
• Creation and updating of item records in the IT system to ensure optimal traceability.
Invoicing Dispute Management Order Management Delivery Management