Clémentine Machado

At Flying Tiger Copenhagen, an international chain specializing in creative and design products, I held a versatile sales assistant position where I developed numerous organizational and interpersonal skills.

On a daily basis, I welcomed and advised customers in the store, ensuring they had a pleasant and personalized shopping experience. Customer satisfaction was at the heart of my priorities, and I learned to handle various situations with calm and professionalism.

In parallel, I managed cash register operations: checkouts, change giving, receipt management, and end-of-day cash closing. These tasks allowed me to develop great rigor and a keen eye for detail.

I was also responsible for stocking shelves, restocking, and maintaining the store's presentation. This involved rigorous organization, prioritization, and the ability to work efficiently even during peak periods.

Inventory management was also part of my responsibilities: receiving deliveries, checking merchandise, organizing the stockroom, and monitoring stock levels to anticipate the store's needs.

This position taught me to be autonomous, responsive, and to juggle multiple tasks simultaneously, qualities that I now bring to entrepreneurs as a virtual assistant.

• Checkout of purchases and management of cash register operations.

• Stocking, maintenance, and restocking of the shop. Welcoming and advising customers by identifying their needs and accompanying them throughout their purchase.

• Displaying products and creating window displays with attractive visuals.

• Constructing relevant and targeted sales pitches based on the customer's profile.

• Teamwork with fellow waiters to ensure an optimal customer experience. Regular maintenance of the dining area, table setting, and general cleanliness checks.

• Table service, distributing dishes to customers, ensuring smooth service.

• Providing a friendly welcome and quality service to contribute to customer loyalty and the restaurant's business development.