About Clément
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- PARTOOACCOUNT MANAGER SME | SENIORTECHApril 2022 - January 2026 (3 years and 9 months)Paris, FranceManagement and development of an SME / Mid Market client portfolio in a SaaS environment representing over €1.5 million in ARR.Average renewal rate of 90%. +€600K ARR renewed after churn request. €250K generated in upsell. €180K generated in cross-sell.Management of renewals, cross-selling, and upselling to maximize portfolio growth. Strategic support for companies on their digital visibility and local SEO challenges. Analysis of business KPIs and optimization recommendations for B2B clients. Took over and managed mid-market clients following the acquisition of the PULP company (click and collect, payment, and table ordering solutions). Deployment and adoption of web & mobile solutions for end-users. Cross-functional collaboration with Product, Marketing, and Tech teams to improve customer experience and product performance. Training and support of Associate Account Managers on local SEO issues.
- IZI BY EDFRECRUITMENT MANAGER / BUSINESS DEVELOPERCIVIL ENGINEERINGOctober 2020 - January 2022 (1 year and 3 months)Paris, FranceFull management of the acquisition cycle: lead qualification, prospecting, cold calling, emailing, and SEA. Recruitment and onboarding of over 150 partner companies in the construction sector throughout France. Optimization of sales processes and onboarding materials. Development and management of the partner network nationwide.
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Education
- BACHELOR - MASTERPARIS SCHOOL OF BUSINESS2019BACHELOR - MASTER
- ASSAS CAPACITY IN LAWUNIVERSITÉ PANTHÉON2014ASSAS CAPACITÉ EN DROIT