Freelancer profile translated to English.

Description

Salesforce Architect with 10 years of experience in Information Systems.

With 10 Salesforce certifications, I am involved in the implementation of Salesforce projects, from framing to delivery, particularly around Sales, Service, and Account Management processes.

♦ Architecture: Salesforce Integrations and APIs (Connected App, Named Credentials, Interface Contracts).

♦ Design: Technical and functional specifications.

♦ Scoping: Gathering business requirements, translating them into technical processes.

♦ System Audits: Architecture mappings, Entity Relationship Diagrams (ERD), Security Framework (Profiles, Roles, Permission Sets), Declarative Automations (Flow, Process Builders, Workflow), Apex, Custom Settings & Metadata, Business Capability Map.

♦ Project Management: Configuration implementation (Flow, Process Builder, Validation Rules, Visibility, Data Model, Approval Processes, General Settings).

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Bordeaux (up to 50km)

Airbus Helicopters
Salesforce Architect
AVIATION AND AEROSPACE
February 2025 - Today (1 year and 4 months)
Marseille, France
Responsible for gathering requirements from Program Directors (Sales, Service, Marketing, etc.) and key business stakeholders.

Responsible for drafting complete architecture documents: analysis of the existing system, definition of the target architecture, process modeling, data model design, impact identification, solution costing, and risk assessment with associated mitigation plans.

Participates in defining architecture standards and aligning with the Design Authority. Provides technical guidance on key structural topics (integrations, developments, data model) and supports development teams in implementing best practices.

Also involved in cross-functional projects: rationalization of satisfaction surveys, improvement of global business processes, and scoping of strategic integrations around the Salesforce ecosystem.
Salesforce Data Cloud Agentforce CPQ Feedback Management Salesforce Sales Cloud
Pluxee
Global Salesforce Architect
RESTAURANTS AND FOOD SERVICE
October 2023 - December 2024 (1 year and 2 months)
Paris, France
Pluxee Sodexo - World leader in business services. Multi-org and multi-cloud Salesforce project.

1) Objectives:
♦ Responsible for the architecture and technical strategy for 22 countries/Salesforce instances.
♦ Support for countries in implementing scalable integrations, adhering to Salesforce standards and security.

2) Achievements:
♦ System audits to identify technical divergence/convergence points across different systems:
o Architecture mapping.
o Data Model: Object structures, entity relationship diagrams.
o Declarative Automations: Flow, Workflow, Process Builders, Apex (Classes and Triggers).
o Business Capability Map.
o Security Framework: Profiles, Roles, Permission Sets.
♦ Global initiatives for dissemination across 22 countries:
o Implementation of technical procedures for Salesforce domain name changes.
o Development of technical recommendations for data backup solutions.
o Creation of technical specifications for email relay (DKIM, SPF, DMARC).
o Okta Provisioning Project: Implementation of processes to automatically activate/deactivate users via Okta.
♦ Technical support for countries:
o Ensuring the proper implementation of integrations between Salesforce and external systems: Use of Connected Apps, Named Credentials, Integration User Licenses, Permission Sets.
o Technical identification and optimization: Code audit with Salesforce CLI.

3) Technical Environment:
♦ Salesforce (Sales, Service, CPQ, Event Monitoring), Salesforce API, Enterprise Architecture.
Audit IS Architecture Salesforce Sales Cloud Salesforce Service Cloud Project Management
Natixis
Solution Architect Salesforce
BANKING AND INSURANCE
October 2022 - November 2023 (1 year and 1 month)
Paris, France
NATIXIS - Investment bank of the BPCE group. Salesforce integration project for the “Client Journey”.

1) Objectives:
♦ Support technical teams during integration phases. Validate the technical feasibility of solutions proposed by business analysts.

2) Achievements:
♦ Implementation of a 360° cockpit, allowing sales representatives to get a comprehensive view of their clients.
♦ Development of application mappings concerning integrations with third-party applications.
♦ Management of data visibility, driven by integration: Custom data tables, ETL integration.
♦ Integration with Google to retrieve client logos: Python query, Talend ETL, ContentVersion data tables in Salesforce.
♦ Automation of client termination processes: Integration with AR24 (La Poste API), enabling automatic sending of registered mail from Salesforce.
♦ Security: Technical referent during ISP committees.
♦ Migration of Process Builders to Flows.

3) Technical Environment:
♦ Salesforce (Sales, Service, Event Monitoring), Salesforce API, Solution and Technical Architecture.
Salesforce 360 Cockpit Integration Mapping Automation