About Clémence
French
Native or bilingual
English
Fluent
Italian
Conversational
Experience
- Le Grand AngleFixed-term contract Seasonal Support in TicketingCULTUREJune 2026 - Today (2 months)Voiron, FranceLe Grand Angle is a performance venue hosting various cultural events (theater, concerts, dance, etc.).My responsibilities there are as follows:- In-person and phone reception of clients.- Sale of tickets, season tickets, subscription cards, etc. at the counter or remotely, using the MAPADO application.- Cash handling, cash register management, setting up direct debits.- Seating guests for seated performances.- Collecting information for creating or verifying client files.- Managing and processing mail.- Setting up the reception area.- Processing reservations for school groups (primary/middle/high school) and their chaperones.
- PAYS VOIRONNAISTOURIST INFORMATION ADVISORTRAVEL AND TOURISMApril 2024 - August 2024 (4 months)Assignment between the Charavines and Voiron tourist information offices. In-person and phone reception of visitors in French and foreign languages. Cash collection for local products in the shop, navigation fees, fishing licenses, etc. Management of email inboxes (tourism and professional). Preparation and postage of outgoing mail, processing of incoming mail. Updating the website via Apidae (processing event declarations, updating site information, etc.), setting up a weekly schedule and newsletter. Maintaining the reception area, restocking brochures, etc. Monitoring visitor statistics, processing information and brochure requests received via the website via Avizi, managing the chat.Cashier 1 day a week at the beach of Le Pin: Collecting beach entrance fees, monitoring the number of entries, scanning tickets, setting up and tidying the reception area, providing information in French and foreign languages.
- PHONE REGIEFixed-term contract - RECEPTIONIST - SWITCHBOARD OPERATORREAL ESTATESeptember 2022 - August 2023 (11 months)Assignment at COGEDIM Grenoble, a real estate developer. In-person reception for appointments. Telephone switchboard (call redirection, message taking, inquiries, etc.). Management of email inboxes (reception and construction site). Preparation and postage of outgoing mail, processing of incoming mail. Management of meeting rooms/calendars and office supply/coffee stocks, etc. Maintenance of plants, coffee machine, reception area. Administrative tasks (filing, stuffing envelopes, drafting letters, scanning).Replacement for the program assistant from 03/10/23 to 05/11/23 (Recording of contracts/purchase orders/amendments, management of erroneous invoices, preparation of files (insurance/marketing/contracts, etc.), subcontractor management, meeting management, inbox management, creation of new suppliers, link between accounting department and employed companies, etc.).
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Education
- BTS TOURISMLYCÉE LESDIGUIÈRES2020BTS TOURISME
- BAC STMGLYCÉE EDOUARD HERRIOT2018BAC STMG