Freelancer profile translated to English.

Description

Your time is precious: entrust me with your ancillary tasks and develop your business with peace of mind!

Introduction:

Hello! I am Clémence, your versatile and dynamic digital assistant. Are you overwhelmed by administrative management, personal tasks, or accumulating projects? I am here to help you!

With my various professional and personal experiences, I am an expert in versatility and adaptation.

What I love about my job is being able to help professionals offload certain tasks so they can focus 100% on their business or take time for themselves, which is precious these days!

My services:

Administrative: email management, document writing, invoicing, order tracking, filing, data entry, etc.

Personal Assistance: agenda organization, travel booking, call management, online shopping, appointment scheduling, etc.

Project Management: planning, deadline tracking, team coordination, client communication, reporting, etc.

Why choose me?

Flexibility: I adapt to your needs and your work pace.

Efficiency: I am organized, rigorous, and detail-oriented.

Responsiveness: I am available quickly to respond to your requests.

Confidentiality: I guarantee the security of your information.

Do not hesitate to contact me to discuss your needs and find the solution adapted to your situation. I look forward to collaborating with you!

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Holiday Inn Express Deauville Sud
Executive Assistant
HOSPITALITY
March 2019 - April 2021 (2 years and 1 month)
Rouen, France
Administrative Management: correspondence/email tracking and writing, agenda management, file preparation and follow-up. Client invoicing + supplier invoicing follow-up (unpaid reminders, etc.)

Organization and Coordination: meeting planning and organization, logistical coordination, interface between management and the hotel's various departments.

HR Support: recruitment participation (writing and posting offers, interviews, contracts), staff administrative follow-up (schedules, absences), onboarding and training of new employees.

Communication and Interpersonal Skills: reception and management of external contacts (clients, partners, institutions), writing and dissemination of internal communications.

Participation in Commercial Development: price adaptation according to catchment area, product promotion on booking platforms.
Administrative assistance Email Management Agenda Management Invoice Processing File Tracking
Paul Marius
Sales Advisor
RETAIL (SMALL BUSINESS)
July 2021 - December 2024 (3 years and 6 months)
Rouen, France
Administrative Management and Logistics Support: weekly stock monitoring, inventory correction, optimization of levels (min/max).

Customer Relations: reception, advice, and loyalty building, complete management of the after-sales service procedure, resolution of sensitive situations and dispute management with diplomacy.

Communication and Brand Image: product promotion, respect and enhancement of the Paul Marius brand identity, contribution to customer satisfaction and loyalty.

Versatility and Development: progression towards administrative and organizational tasks, confirming skills in team coordination and responsibility management beyond simple sales.
Customer Relations Customer Service Inventory Management Sense of Organization Loyalty Building
CPAM Rouen Elbeuf Dieppe
Administrative Agent
PUBLIC SECTOR
April 2021 - June 2021 (2 months)
Rouen, France
Covid19 Contact Tracing:

Announcing a positive result: Informing the person of their positive test and explaining the implications and necessary actions.

Identifying contact cases:

Searching for individuals who have been in close contact with a confirmed Covid-19 case. This could include household members, colleagues, friends, etc.
Analyzing the locations and times where the confirmed case might have infected others.

Monitoring contact persons:

Regular monitoring for the potential appearance of symptoms in contact persons.
Maintaining contact with contact persons to answer their questions and provide support.
Reporting suspected cases to the relevant public health authorities.

Other tasks:

Collecting and entering data related to contact cases into information systems.
Collaborating with public health teams to coordinate contact tracing efforts.
Informing and educating the public about prevention measures and barrier gestures.
File Tracking Phoning Customer Service Administrative Management Sense of Organization