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Clémence MirmandCM

Clémence Mirmand

Key Account Manager - Customer Success Manager

€450/day
Lyon, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Clémence

Dynamic and rigorous, I am committed to creating quality customer relationships, signing and then deploying sold projects. With 5 years of successful experience in B2B sales, I have developed solid skills in project management and account management. Available remotely full-time, do not hesitate to contact me for any requests.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

Remote only
Primarily works remotely

Experience

  • The Adecco Groupe (France)
    Key Account Manager
    HUMAN RESOURCES
    February 2022 - February 2025 (3 years)
    Paris, France
    – Energy, railway and sport event industries
    Set and achieved annual gross margin target of €1 million
    Managed and developed strategic relationships with key B2B clients (French and international), delivering the full sales cycle. These clients—across the energy, sports event, and railway sectors—received comprehensive solutions for strategic recruitment projects.
    Negotiated service contract terms and conditions, ensuring mutual satisfaction and achievement of agreed objectives.
    Transversal management of all internal teams (marketing, delivery and legal teams) to guarantee successful delivery of recruitment projects, from candidate sourcing to final integration within client organizations.
    Project management for orchestrating the rollout of contracted projects, tracking success metrics, and coordinating with all stakeholders across 16 subsidiaries, including Adecco Training, the training company of the group.
    Customer Relationship Management (CRM) Customer Success Management Commercial Strategy Negotiation
  • Humando Pluriels
    Head of Sales
    HUMAN RESOURCES
    September 2019 - February 2022 (2 years and 5 months)
    Paris, France
    Managed training programs on inclusion, disability, and diversity for executive and management committees across companies in all sectors.
    equity-diversity-inclusion Customer Success Management
  • The Adecco Groupe (France)
    External consultant in CSR and Sales Strategy
    HUMAN RESOURCES
    December 2018 - June 2019 (6 months)
    Lyon, France
    Conceived, designed, and commercialized the 'Social Pact': a value-proposition that consolidates all of The Adecco Group France's socially responsible initiatives, targeted at the group's Top 50 clients.
    Commercial Strategy Project Deployment

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Education

  • Master 2 in Management
    IESEG School of Management
    2019
    Master 2 in Management
  • 6 months university exchange program
    Plekhanov University
    2017
    6 months university exchange program

Skill set

Categories