Freelancer profile translated to English.
Back to original languageAbout Clémence
Designer with 10 years of experience, specializing in creating intuitive and accessible interfaces (RGAA) and implementing robust Design Systems. Expertise in product launch and redesign, prototyping, and KPI optimization, with a strong measurable impact on projects undertaken.
Clients: France Travail, EDF, Oui Bus, Histoire d'or, Marc Orian, Showroomprivé, Christofle ...
Agency: Audacy, Inop's
I am immediately available for your projects. I work primarily from my home in Nantes, but I can travel to your premises.
Product Design:
- Analysis of user needs and expectations using appropriate research methods.
- Conception of initial concepts and mockups to visualize ideas.
- Creation of functional prototypes to test concepts and iterate on solutions.
- Close collaboration with engineers and developers to ensure the technical feasibility of products.
- Participation in user testing to gather feedback and improve prototypes.
- Finalization of designs, taking into account production constraints.
- Preparation of detailed technical documents for product manufacturing.
- Monitoring of market evolution and new trends in product design.
- Post-launch design monitoring
UX Design
- Research (users, personas, field analysis, debrief)
- Benchmarking
- Ideation, co-design workshops, assistance in defining needs
- User Testing (focus groups, in-depth user testing)
- Wireframing, Dynamic Testing
UI Design
- Creation, Documentation, and Maintenance of Design Systems
- Mobile Design (iOS/Android)
- Responsive Web Design
- Eco-design
- RG2A Accessibility
French
Native or bilingual
Spanish
Basic
English
Fluent
Can work on-site
Nantes (up to 20km), Paris (up to 10km)
Experience
- Pôle emploiProduct Designer MobilePUBLIC SECTORSeptember 2017 - Today (8 years and 9 months)Nantes, France
Responsible for the product design of France Travail's mobile applications.
Analysis:- Gathering user feedback and identifying needs through UX Research to guide design decisions during the discovery phase.- Analysis of mobile trends for redesign and integration of new audiences.- Identifying graphic and functional inconsistencies and proposing solutions.- Benchmarking mobile app icons for multi-app brands.- Prototyping and testing:- Transforming ideas into prototypes for continuous testing and improvement.- Creating mockups for user testing.- Participation in user testing on accessibility.Collaborative Innovation:- Exploring and reinventing with teams (PM, PO, UX, DEV) to improve existing features (+15% unique visitors).Visual Design:- Implementation of a new Design System common to France Travail, created in collaboration with the Web Studio team for web and mobile elements.- Creation and documentation of mobile components compliant with Human Interface- Guidelines (iOS & Android) to ensure visual and functional consistency across the mobile ecosystem.- Research and creation of various graphic and iconographic directions for application redesign.- Tracking deliverables to the development team and design audits of mockups after integration.Design Promotion:- Promoting and highlighting the benefits of using the Design System.- Sharing and embedding good design practices within teams. - Histoire d'orUX/UI DesignerE-COMMERCEJanuary 2018 - November 2021 (3 years and 11 months)Paris, FranceUX/UI Design:- Redesign of the Marc Orian website, improving conversion rate and average basket value, and integration of an internal Design System.Email & Marketing:- Creation and optimization of newsletters for Marc Orian and Histoire d'Or, with a +8% increase in open rates over one year.
- ChristofleUX DesignerLUXURY GOODSMay 2018 - May 2018Paris, FranceTender for the redesign of the Christofle e-commerce site.**UX Research and Strategy:**- Analysis of customer data and journeys via Google Analytics.- Benchmarking of competitors and luxury e-commerce trends.- Proposal for a new customer experience meeting acquisition objectives.- Creation of personas and user journeys.- Wireframes and optimization of payment workflows to reduce cart abandonment.Promotion:- Oral presentation of our offer to the company's executives.
Reviews
Audrey
EtOH
Reviewed on 11/5/2021
Clémence listened to our needs and provided us with a deliverable that met our expectations. Available and attentive, we recommend her!
E
Emmanuelle
THOM
Reviewed on 1/24/2019
Very professional and responsive.
Recommendations
FU
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Education
- Professional Baccalaureate - Graphic CommunicationJolimont - Toulouse2008
- Bachelor's Degree in Multimedia Project Management - UX SpecializationIESA2013