Freelancer profile translated to English.
Back to original languageAbout Clémence
🚀 Digital Project Manager & 360° Communication Expert for over 10 years, I support committed brands, start-ups, associations, and freelancers in structuring their digital presence and deploying content that is both effective and deeply human.
💡 My hybrid profile allows me to work on both strategic and highly operational projects:
- Digital & Editorial Strategy
- Social Media (management, creation, engagement)
- Multichannel Writing (SEO, newsletters, social networks)
- Web Project Management (redesign, UX, vendors)
- Community Management & E-reputation
🌿 What drives me: the worlds of natural well-being, holistic health, motherhood, and responsible travel, which I know from the inside.
I am also a doula and Rebozo practitioner, and I co-authored "Voyage Culinaire en Post Partum," a book dedicated to caring for new mothers through food.
🎯 My approach to digital is global, agile, and sensitive: I create bridges between substance & form, strategy & emotion, performance & authenticity.
📍Based in Spain, I work fully remotely, with possible travel to France (North, Paris, PACA).
👉 Need to structure, produce, or optimize your digital presence with purpose? Let's chat!
Spanish
Conversational
English
Fluent
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Netino by ConcentrixCommunity ManagerMarch 2019 - Today (7 years and 3 months)Community management for major clients (Air France, La Redoute...).- Involvement in moderation, customer relations, crisis management, and conversational content creation.- Community engagement across multiple platforms (Facebook, X, Instagram, Tiktok, LinkedIn, Youtube)- E-reputation monitoring, sensitive message management- Coordination with brand and customer service teams- Weekly reporting & improvement recommendations
- Daraluz DoulaDoula – Perinatal Support (additional activity)January 2024 - Today (2 years and 5 months)✨ As a doula and Rebozo practitioner, I support women through major life transitions: pregnancy, postpartum, motherhood, reclaiming their bodies, life passages… ♀✨ I offer Rebozo healing rituals – a space for centering, gentleness, and deep reconnection – and I also dedicate my passion to postpartum cuisine, nourishing and restorative, which I consider a form of care in itself.In 2024, I co-authored with two doula friends a book titled "Voyage Culinaire en Post Partum," a sensitive, committed, and practical guide to caring for new mothers through food.This activity deeply enriches my communication approach:- Keen listening, empathy, presence- Clarity and sincerity in messaging- Sense of rhythm, timing, and the right intentionI am convinced that we can (and must) make digital more human, more alive, more aligned.
- Rencontres au bout du mondeCommunication Manager & Board MemberNovember 2016 - January 2024 (7 years and 2 months)(Still a volunteer on the association's board and executive committee)Overall management of communication for an association specializing in fair and responsible tourism, a founding member of ATES (Association for Fair and Responsible Tourism).This experience allowed me to develop concrete expertise in communication within the social and solidarity economy sector, combining strategic vision, project management, and impact-driven content creation.I was also actively involved in the ATES network's associative life, attending steering committee meetings and contributing to strategic decision-making at the national level.My key responsibilities:- Development and management of the communication strategy (online & offline)- Management of the communication budget- Creation of editorial content (SEO, newsletters, social media)- Community management & engagement of the traveler network- Coordination of the complete website redesign (UX, vendors, testing)- Establishment of partnerships and visibility campaignsI remain on the association's board as a volunteer administrator and secretary, to continue supporting a human-centered tourism model.
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Education
- MBA International Travel ManagementESCAET, Aix-en-Provence2015Ecole de commerce spécialiste de l'industrie touristique : > Production de voyages > Revenue management > Communication > Commercial > Gestion ...
- ESCAETMaster of Business Administration (MBA)2015Community Manager et Responsable de la Communication du Bureau des Etudiants (BDE), Mission "Les Pionniers de l'Innovation" mai 2013