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Clémence D.CD

Clémence D.

Hospitality Project Management

€650/day
Lyon, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Clémence

Eleven years of successful experience in pre-opening, launch, and operational and commercial management of Hotels, Restaurants, Coworking, and Coliving. Expert and passionate about creating unique atmospheres within these hybrid living spaces with the aim of profitability and operational staff buy-in. Agile and creative profit center manager, leader, and proactive. Possessing strong commercial and intrapreneurial skills.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Lyon (up to 50km)

Experience

  • BIKUBE (Vinci Immobilier)Lyon
    Referent Director
    HOSPITALITY
    January 2024 - January 2026 (2 years)
    Lyon, France
    Opening of the first VINCI Immobilier coliving: 146 apartments, 5,500 m². Complete OSNE purchasing mission: CAPEX optimization and 4-star classification. Structuring of the operational model: OPEX optimization and implementation of SOPs (standard operating procedures). Global management: operations, marketing, operations, customer experience. Market launch, stabilization, and ramp-up: 80% occupancy rate, €350K monthly revenue: 70% short stay, 30% long stay. Recruitment and management of teams (30 FTEs). Group referent for the opening of the Montpellier site.
    Team Management Project Management Recruitment SOP Commercial Strategy
  • HIPTOWN Coworking (Nexity)
    Operations & Marketing Manager
    September 2020 - September 2023 (3 years)
    Lyon, France
    Opening and management of a 2,500m² coworking space, 250 workstations. Portfolio growth: 6 new operated offices signed, representing 4,000m², 400 workstations. Prospecting, negotiation, signing of B2B contracts (130 active contracts). Improvement in occupancy rate: from 63% in Year 1 to 85% in Year 2. Increase in monthly recurring revenue for the city: +40% in two years, reaching €130K. Restructuring of offers: 22% upsell on additional services in one year.
    Business Development Profit Center Management Human Resources Operations Management
  • HO36 HOSTELS multi sites
    Sales Manager
    September 2019 - January 2020 (4 months)
    Definition and management of the commercial strategy for the 4 sites in the city and resort: Lyon 1st and Lyon 7th, La Plagne, Les Ménuires. Development of revenue for nights and seminars: MICE revenue €25K/month – NIGHT revenue €89K/month.

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Education

  • MBA International Hospitality Management
    VATEL LOS ANGELES
    2014

Skill set

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