About Clémence
Spanish
Conversational
English
Fluent
French
Native or bilingual
Experience
- Factory PMUCustomer Experience ManagerENTERTAINMENT AND LEISUREFebruary 2018 - February 2019 (1 year and 1 month)Paris, France• Management of e-commerce and digital strategy• Management of CRM strategy on- and offline as a lever for sales growth• Management of the media plan and digital communication in correlation with points of sale• Definition of the brand's online commercial animation plan• Development of international e-commerce activity• Brand expansion on leading international marketplaces
- desrobes2filles.comEntrepreneur and E-commerceJanuary 2011 - October 2015 (4 years and 9 months)E-commerce Manager:DesignWebsite management under PrestashopOptimization: Google Analytics, Company reputation managementCommunications Manager:Community Manager (Facebook, Twitter, Pinterest, Instagram)Management of various communities,Development and implementation of community strategyCustomer relations, Organization of online and offline eventsNewsletter managementPhotography Manager: Organization of photo shoots, Photoshop retouchingCommunication with influential bloggers: implementation of operations,blog management, monitoring, affiliation
- PrestaShopMarketing AnalystApril 2015 - October 2015 (6 months)Creation of a guide to online payment methods preferred by countryAudits of e-commerce sites under PrestaShopParticipation in the new structure on the Addons siteMarketing validation of developer modules
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Education
- Entrepreneurship specializationInstitut Supérieur de Gestion2011
- MBA Marketing and E-commerce on the InternetInstitut Léonard de Vinci2015