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Clémence B.CB

Clémence B.

Expert Digital, E-Commerce & CRM

€350/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Clémence

After 6 years of experience in Digital Marketing, CRM and E-Commerce, I have developed various skills in:

- Marketing & Digital Strategy (Brand Building, Content Creation, 360 Strategy...)
- Creation and management of showcase or e-commerce sites (project management, TMA, recommendations)
- CRM (Acquisition and activation strategy, campaign creation, monitoring and reporting)
- Social Media (Brand Strategy, Content Strategy, Community Management)
- Acquisition (Strategy, Facebook Business Manager, Google Ads)
- Reporting (Creation of custom scorecards and dashboards)

References: Danone - L'Oréal - LVMH - Start-up

Do not hesitate to contact me for more information!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • start up
    Digital Marketing Manager
    LUXURY GOODS
    April 2021 - Today (5 years and 2 months)
    Paris, France
    Define and deploy the marketing and digital strategy across all channels.

    MARKETING
    Define the new brand identity (positioning, graphic, editorial and visual guidelines...)
    Develop communication materials (flyers, packaging, press releases...)
    Create all textual and visual content.

    E-COMMERCE
    Manage the e-commerce site on a daily basis (merchandising, content updates, animation plan, etc.)
    Manage the maintenance of the website and the addition of new features.
    Lead the redesign of the Website and the Mobile Application.

    CRM
    Implement a loyalty program.
    Collect data and segment the database.
    Create and send weekly email campaigns in multiple languages.

    ACQUISITION
    Implement Google Ads and Facebook Ads campaigns.
    Define and deploy the SEO strategy.

    SOCIAL MEDIA AND INFLUENCE
    Create editorial calendars adapted to each platform (Instagram, Facebook, Tiktok, LinkedIn...)
    Identify and activate influencers (1 campaign per month).

    DATA
    Analyze the performance of marketing actions.
    Implement a scorecard and performance reports.

    MANAGEMENT
    Manage the annual budget.
    Build and manage a team of 4 people.
  • LVMH
    International Digital Marketing Manager
    LUXURY GOODS
    April 2018 - March 2021 (2 years and 11 months)
    Paris, France
    Define and implement the international digital strategy for the Krug House across all channels.

    WEBSITE AND MOBILE APPLICATION
    - Oversee the redesign of Krug.com: UX / UI / Developments
    - Lead the maintenance and evolution of Krug.com and the Mobile Application
    - Analyze the performance of Krug.com and the Mobile Application
    - Launch 3 internal mini-sites and Fondsk.com

    CRM
    - Collect data and segment the database
    - Lead monthly email campaigns
    - Support the 6 key markets in their strategy

    E-RETAIL
    - Implement a click-to-buy solution on Krug.com
    - Produce content (200 photos, 25 videos, 1 text per Cuvée)
    - Implement a click-to-buy solution on Krug.com
    - Produce guidelines

    SOCIAL MEDIA
    - Produce Social Media & Content guidelines, coordinate content production
    - Define editorial calendars
    - Analyze Social Media performance

    MANAGEMENT
    - Manage the annual budget
    - Manage a junior web project manager apprentice
    - Organize the tender for the Communication & Digital Agency
  • L'Oréal Studio & DMI
    International Digital Project Manager
    FASHION AND COSMETICS
    April 2017 - April 2018 (1 year)
    Paris, France
    Define the international digital content strategy for the Vichy brand.

    SOCIAL MEDIA
    - Deploy a Social Media Management platform: Sprinklr
    - Monitor and analyze Social Media performance
    - Define the advocacy strategy

    DIGITAL MARKETING
    - Develop new product launch strategies and associated content
    - Coordinate and support 45 markets in their digital strategy

    SEO
    - Implement the SEO strategy

    MANAGEMENT
    - Manage a Digital Project Manager intern
    - Coordinate Agencies

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Education

  • CPGE
    Lycée Kastler
    2012
  • Master 2 Grande Ecole Program
    Audencia
    2016
    Programme Grande Ecole Master Marketing Digital

Certifications

  • Product Owner PSOP1
    Scrum.org
    Agile Method Product Owner Scrum

Skill set (18)

Categories