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Claudio GoyenetcheCG

Claudio Goyenetche

Customer Success Professional. Virtual Assistant

€120/day
Barcelona, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Claudio

I am a professional with over 15 years of experience in Administration, Operations, and Sales, organized with the ability to manage many tasks, develop commercial strategies, and with skills in negotiation, planning, and customer service.
  • Spanish

    Native or bilingual

  • Portuguese

    Fluent

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Comercio independiente
    Owner
    RETAIL (SMALL BUSINESS)
    January 2018 - January 2025 (7 years)
    Customer Success and Sales Professional with over 15 years of experience providing customer support, managing accounts, and driving revenue growth. Solid experience in customer retention, onboarding, issue resolution, and customer lifecycle management.
    Organización Servicio de atención al cliente Administración Resolución de problemas trabajo bajo presión
  • Cooperativa Eléctrica LTDA
    Branch Manager
    January 2008 - January 2018 (10 years)
    Leading work teams for the sale of financial services. Planning, execution, and control of commercial policies, increasing sales by more than 50%.
  • Asociart ART
    Claims Administrator
    January 2000 - January 2008 (8 years)
    Claims Administration, reception of claims, customer service, follow-up process until completion. Billing: audit and settlement of monetary and in-kind benefits.

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Education

  • tres años de licenciatura en comercialización completos.
    Universidad "John Kennedy"
    1987
    tres años de licenciatura en comercialización completos.
  • Secundario completo "Guillermo Rawson"
    1981

Skill set

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