Freelancer profile translated to English.

Description

Are you looking for a leader with extensive professional and management experience as your interim manager? Then I am exactly the right person for you! With my expertise in the reorganisation and integration of business units and operational structures, as well as in security matters, I am at your side.

As an experienced leader, I have already successfully managed complex projects, developing and implementing operational and security concepts. I also have extensive knowledge in quality management, process management, and auditing to optimize your processes.

Another focus of my work is coaching and training management. I support managers in exploiting and further developing their full potential.

I am also happy to be available as a specialist speaker and share my knowledge in exciting presentations and workshops.

If you are interested in my services, do not hesitate to request a quote. I look forward to helping you with my expertise!

Sincerely,

Claudio Bättig

Industry field of expertise

Languages

German
Native or bilingual
English
Conversational
French
Conversational
Italian
Basic

Workplace preferences

Can work on-site

Bern (up to 50km)

Benedict Schulen Schweiz
Lecturer
February 2022 - Today (4 years and 4 months)
Bern, Switzerland
SecurePost AG
Zone Manager
March 2020 - July 2021 (1 year and 4 months)
Oensingen, SO, Switzerland
Lecturer for Accounting and Process and Project Management

SecurePost AG
Zone Manager
March 2020 - July 2021 (1 year 5 months)
Oensingen, Solothurn, Switzerland
• Reporting to the Logistics Manager, member of the Logistics Management Team;
• Leadership and overall responsibility for the Central Zone with a span of control of 90 employees;
• Ensuring service level, service quality, and productivity;
• Economic planning and use of resources;
• Staff management and development. Independent handling of all personnel matters;
• Ensuring security specifications according to insurance requirements in the operation;
• Leading recruitment processes with the involvement of team leaders;
• Leading and participating in projects;
• Active customer contact, implementation of customer requests, and development of logistics concepts according to customer specifications. Participation in negotiations;
• Identifying the need for action for further development of the area of responsibility and deriving and implementing corresponding measures;
• Ensuring operational-specific training and further education as well as the personal development of employees.
Kloten
Head Physical Storage & External Cash Center
January 2019 - February 2020 (1 year and 1 month)
Kloten, Switzerland
• Reporting directly to the Head of Operations
• Managing the two departments Physical Storage (precious metal and cash storage) and External Cash Center Kloten (operation of a cash center for a specific customer) with a span of control of 27 employees;
• Coaching, training, and managing department and shift leaders;
• Optimizing processes;
• Ensuring smooth service;
• Implementing customer needs and requirements;
• Managing operational-specific documents;
• Procurement of machinery and operating materials.