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Claudie PouponCP

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Freelancer profile translated to English.
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About Claudie

Hello and welcome to my profile!

No more administrative chaos hindering your growth. I'm Claudie, and my mission is simple: transform the time you waste on daily management into reliable, optimized, and 100% secure administrative systems.

With my ISFJ profile (Rigor and Reliability) and my multi-sector experience (IT, Architecture, Agencies), I specialize in the Audit and Structuring of the back-office for expanding SMEs.

📩 Feel free to contact me to discuss your needs.

See you soon!! 👋
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • IMMERSIA Business School
    Project Manager Admissions, Pedagogy & Digital Strategy
    EDUCATION AND E-LEARNING
    March 2024 - June 2025 (1 year and 3 months)
    06560 Valbonne, France
    Cross-functional Coordination and Candidate/Student Journey Management.

    A hybrid role of coordination and structuring, aimed at securing the student journey from admission to professional integration, while defining the school's educational and marketing tools.

    Key Missions focused on Project and Service:
    • Educational Project Management: Participation in the development of 16 training modules via Articulate and their integration into the platform (Dokeos) – a digital production industrialization project.
    • Admissions/Placement Coordination: Conducted over 3500 interviews and validated +200 admissions. Provided individualized student support and managed the network of partner companies for work-study placement.
    • Marketing Management: Designed the graphic charter and created key materials (brochures, Webflow site), ensuring a professional and consistent visual identity.
    Achievements: Improved candidate journey and work-study placement rate, demonstrating the effectiveness of the implemented processes.
    Project Management Administrative Management and Organization
  • Solocal
    Digital Communication Advisor Specialist
    CONSULTING AND AUDITS
    December 2023 - March 2024 (3 months)
    06560 Valbonne, France
    **Objective**: Support VSEs/SMEs in developing their online visibility through customized marketing campaigns and personalized coaching on using digital tools.


    Key Missions:

    • Managing clients' digital presence across various channels: search engines, social networks, directories, emailing.
    • Designing, planning, and executing multi-channel campaigns (emailing, social ads, organic posts).
    • Training clients on using their digital tools (reporting, content management, dashboards...).
    • Monitoring marketing performance: KPI analysis, report writing, continuous campaign optimization based on results.
    • Advising on digital strategy tailored to business objectives and industry specifics.

    Results:

    • Portfolio of 190 clients representing a revenue of €400k
    • Significant improvement in customer satisfaction through a pedagogical and proactive approach.
    • Development of tailored recommendations enabling clients to better manage their online local presence.
    Email Management Customer Follow-up Customer Invoicing Quotes and Invoicing Customer Relations
  • Tendance Locale
    Office Manager
    CONSULTING AND AUDITS
    November 2020 - July 2022 (1 year and 8 months)
    Antibes, France
    **Objective**: Support the digital transformation and commercial growth of local businesses by helping them structure their communication, digital tools, and marketing strategy.


    Missions Performed:

    • Digital diagnosis of clients: audit of existing practices, strategic recommendations.
    • B2B Business Development: prospecting, customer loyalty, partnership negotiation, client portfolio management.
    • Implementation of web & marketplace solutions to improve visibility and conversion.
    • Creation of communication materials: visuals, sales pitches, presentations.
    • Consulting on customer experience and improvement of user journeys (UX).
    • Organizing training sessions on digital topics (social media, collaborative tools, marketing automation).
    • Support for recruitment and onboarding of digital profiles for clients.

    Achievements:

    • Supported 10+ SMEs in their digital transformation.
    • Implemented social media acquisition strategies, generating concrete results in traffic and leads.
    • Optimized CRM tools and integrated automation to improve sales productivity.
    CRM Management Customer Follow-up Customer Invoicing Customer Relations

Recommendations

Célia ChaaraCC
Vincent ChastanierVC
Marie C.MC
Célia Chaara and 2 other people have recommended Claudie

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Education

  • MBA, Digital Marketing & Brand Strategy
    IDRAC Business school
    2020
    MBA, Marketing digital & Brand Strategy
  • Bachelor's degree, Marketing & business development
    IDRAC Business School
    2018
    Bachelor's degree, Marketing & business development

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