About Claudia
French
Native or bilingual
Spanish
Native or bilingual
Catalan
Native or bilingual
Experience
- FRANCE TRAVAILRights ManagerOctober 2025 - Today (8 months)- Independent management of a portfolio of unemployment compensation files- Regulatory analysis and safeguarding of job seekers' rights- Verification, processing, and validation of complex administrative files- User support with a solution-oriented and quality-driven approach- Priority management and adherence to processing deadlines in a high-volume environment- Resolution of sensitive situations and handling of complaints with rigor and diplomacy- Mastery of administrative management tools, document tracking, and reporting- Cross-functional collaboration with various departments to optimize file processing- Strict application of regulatory procedures and compliance checks- Development of excellent skills in organization, communication, and user relationship management
- AdapeiExecutive AssistantNovember 2021 - May 2022 (6 months)- Administrative and organizational management for the executive team- Development, costing, and monitoring of service contracts- Invoice management and administrative follow-up of client files- Preparation of certificates and documents for user tax deductions- Control and updating of administrative and contractual data- Coordination of communication between families, service providers, and internal departments- Organization of schedules, meetings, and monitoring of operational priorities- Drafting of letters, reports, and administrative documents- Rigorous, confidential, and procedure-compliant file management
- Manor GenèveInternational Product Marketing & Sales RepresentativeMay 2022 - September 2024 (2 years and 4 months)- Development and management of sales for products from international markets- Personalized customer advice with a focus on experience and loyalty- Selection, enhancement, and promotion of products with strong cultural identity- Order management, stock monitoring, and logistics coordination- Revenue growth through a commercial approach- Administrative management of sales and payment tracking- Rapid adaptation to customer needs and market trends- Promotion of artisanal and international products to a diverse clientele- Enhanced negotiation, communication, and sales strategy skills
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Education
- Accounting and Tax ManagerOptimum2025
- Baccalaureate in Management and AdministrationLycée Saint Exupéry2017