Freelancer profile translated to English.
Back to original languageAbout Claudia
Looking to secure your revenue, structure your teams, or conquer international markets without delay?
As an interim bilingual Head of Sales & Key Account Manager, I step in immediately to drive your growth and protect your strategic accounts.
Specifically, I bring rapid execution on three critical levers: Churn Crisis Management, Team Leadership, and Complex Deal Closing (Large B2B Accounts).
What sets me apart (My added value)
- "Anti-churn" retention culture: Where others maintain accounts, I know how to implement major price increases while keeping churn at an exceptional rate of <3% (achieved on a portfolio of 250 B2B accounts).
- A hybrid "Lawyer x Hunter" profile: My background in Law and Political Science, combined with my investor mindset, allows me to negotiate and secure complex contracts with surgical precision.
- Native Bilingual (UK/FR): Born in London, I have a native command of Anglo-Saxon business codes to unlock your relationships with international clients and partners.
My projects and typical deliverables
I undertake high-stakes missions with clear deliverables:
- Transition Management: Taking over and coaching sales teams (4 to 10 employees) after a departure or during a slowdown.
- CRM Pipeline Optimization: Structuring and cleaning your sales processes on HubSpot or Salesforce (history of +200% growth in client database).
- Cross-sell & Up-sell Strategy: Creating Customer Success departments from scratch to quickly maximize customer lifetime value (CLV). No endless onboarding phases.
I am ready to start tomorrow.
Let's discuss your priority objectives.
English
Native or bilingual
French
Native or bilingual
Can work on-site
Lyon (up to 50km), Paris (up to 20km), Évian-les-Bains (up to 20km), Lausanne (up to 20km), Genève (up to 20km)
Experience
- Micro entrepriseReal Estate AdvisorREAL ESTATEJanuary 2025 - Today (1 year and 5 months)Roanne, FranceCreation of our family business in real estate in the Roanne / Lyon sector with my spouse.Objective?Creation of a business, development of a client database, development of a sales pipeline with revenue projections.Performance:€30,000 in revenue in less than a year with 6 sales completed.Pipeline:12 sales agreements in progress as of April 1, 2026.Marketing:Development of a digital brand (+800 followers).Today, the recruitment of 2 agents allows me to step back to pursue my own path in sales, sales training, and management (let's not put all our eggs in one basket).
- SIMPLIFIA Logiciel SAAS Funéraire:Key Account Manager / Team LeadSOFTWARE PUBLISHINGJanuary 2021 - January 2025 (4 years)Lyon, FranceManagement position as Team Lead in a young, fast-growing company (10 years old) with strong commercial development. Reporting to the Head of Sales.Portfolio Management: Managed a portfolio of 250 accounts (50 of which were large B2B accounts). Management: Trained and coached a team of 4 Account Managers. Strategic Success: Led a major price increase with a churn rate of 3% (Target < 5%).This enriching experience has provided me with significant skills in churn limitation and sales training.
- ATICommercial DirectorARCHITECTURE AND URBAN PLANNINGJanuary 2019 - January 2021 (2 years)Lyon, FranceCompany, exclusive distributor of an American brand, sought a bilingual salesperson to lead sales in France and develop the portfolio of new clients.Leadership: Cross-functional management of 10 employees (sales, logistics).Growth: 200% increase in the client database in 1 year. Negotiation: Management of international purchasing and supplier relations in English.
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Education
- Bachelor's Degree2016Licence
- FACULTY OF CATHOLIC UNIVERSITY OF LYON
Certifications
- General Law DegreeUCLY - Lyon2016
- Double Bachelor's Degree - Common LawUCLY - Lyon2016